From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.

The Role

Support the Data Protection & Privacy Manager (DPPM) and Chief Compliance Officer/Data Protection Officer (CCO) in the roll-out and ongoing management of the HUKI Data Protection & Privacy Control Framework, assist in the delivery of HUKI operational objectives , and provide advice and guidance to the business on routine data protection matters across the HUKI Retail estate.

Key Responsibilities

• Compile and deliver privacy-related MI and metrics for onward reporting to the DPPM, CCO, Exec Boards and Risk Committees

• Develop, coordinate and deliver privacy assurance/audit activities in-line with the HUKI Data Protection & Privacy Framework and emerging changes to privacy law and regulation

• Where identified, assist in establishing and monitoring remedial action plans to correct or mitigate risks identified by assurance activities

• Alongside IT Security, Legal and Compliance SMEs, provide pragmatic, risk-based assessment of HUKI supplier due diligence and contract reviews

• Working closely with the DPPM, support the Compliance M&A Team on privacy matters relating to M&A activities, including integrations

• Alongside the DPPM, CCO and other compliance/legal SMEs, support the business as required to achieve operational objectives and workstreams

• Assist in the ongoing management and centralisation of supervisory authority registrations/licences

• Support the CCO, DPPM and HUKI businesses in ensuring the compliant delivery of data rights requests

• Assist the DPPM and COO in the assessment and management of cyber/security incidents and personal data breaches

• Support the investigation and resolution of complaints and disputes relating to privacy matters

• Liaise as needed with other privacy SMEs in the wider Howden Group

• Develop an understanding of privacy laws in all jurisdictions in which HUKI operates

• Where appropriate, deputise for the DPPM during periods of unavailability

Skills & Attributes

• Prior exposure to compliance, advisory, quality monitoring, assurance/audit or risk management

• Analytical skills with a focus on identifying opportunities for improvement and driving/supporting business change

• Relationship management and communication skills to engage and work alongside internal and external stakeholders

• Pragmatic, risk-based approach to advice with a focus on achieving operational objectives in a compliant manner

• Driven self-starter with ability to gain required knowledge in all jurisdictions in which HUKI Retail operates

• Prior experience in data protection & privacy matters, and/or a foundation in UK financial services are desirable but not essential

Our Culture: People First

We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in:

• An employee-ownership model
• Aligned external investors
• The trust and integrity born of friendship
• Expertise
• Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It’s created a culture of collaboration and innovation, where we’re driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that’s better for everyone.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.