Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Functional Application Payroll specialist—senior process associate—Dutch—Hybrid Netherlands.

You will be at the forefront of translating developments in human resources outsourcing (HRO) and payroll from client requests, legislation, regulations, collective labor agreements, and company-specific regulations into actionable systems, tools, and processes. As the vital link between specialists hosted at the customer, suppliers, or the government and our service delivery, you will advise internally and externally while monitoring and refining processes.

Key Responsibilities

• Innovate: Proactively design, build, and test new workflows, processes, procedures, and systems.
• Collaborate: Serve as the intermediary between payroll administration/support and technical application management/third suppliers, translating requirements and releases.
• Solve: Address integration issues between client and Genpact solutions in the end-to-end landscape.
• Execute: Fulfill client requests, oversee daily and four-weekly processing progress, and conduct random checks on automated processing.
• Connect: Be the first line of contact with external counterparts on IT, taxes, premiums, and labor conditions.
• Lead Projects: Engage in small and large projects with clients and suppliers.

Minimum Qualifications

• Experience with administrative processes and IT systems
• Professional communication skills with diverse third parties

Preferred Qualifications

• Strong analytical skills
• Eager to learn and curious
• Collaborative spirit
• Innovative mindset
• Proactive approach
• Convincing, tenacious, and driven
• Customer/service-oriented
• Excellent communication skills in Dutch and English

Why Genpact?

• Competitive Salary: Enjoy an attractive compensation package.
• Global Environment: Thrive in a multicultural hybrid work setting.
• Career Growth: Access professional training and exciting career development opportunities.
• Learning Platform: Benefit from free access to our award-winning learning resources.
• Comprehensive Benefits: Receive travel allowance, bonus target, pension arrangements, and more.

What can we offer?

Attractive salary;

Stable job offers - employment contract

Work in a multicultural environment

Various trainings (initiating, soft skills)

Possibility of development

Benefits (transportation allowance, annual performance bonus, collective discount on your health insurance)

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed. Please be informed that during the recruitment process, an examination of your personal history is likely to be required from you, and we will also seek the following information from you: educational background, diplomas and your employment history and experience. Please be informed the proof of education (including educational certificates) may be requested during recruitment process

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity,physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .