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The Child Youth and Family Services operated by the Department of Mental Health (DMH) is seeking a dynamic candidate to be the Southeast CYF Supervisor, assigned to the Quincy Site office. Primary duties will focus on Quincy DMH Catchment and will be assigned to perform Area-based duties to ensure coverage when necessary: case management and administrative supervision to assigned CYF Case Manager(s); Coordinating referrals from Service Authorization to providers and case managers, liaison to community providers regarding services to DMH clients. The HSC-II has the responsibility of monitoring performance and utilization of assigned Area or Site-based CYF contracts and serving as the Service Integration Specialist and liason to the Community Service Agencies.

Please Note: The Work Schedule is Monday through Friday 8:30am to 5:00pm (40 hours/week) with Sunday and Saturdays off.

Duties and Responsibilities: (these duties and responsibilities are not all inclusive)

· Provides direct case supervision and consultation to assigned Human Services Coordinator I(s) to ensure compliance with established standards of care for Case Management.

· Maintains caseload oversight for assigned Human Services Coordinator I(s) to ensure most efficient and effective use of resources and assures appropriate case handling.

· Monitors implementation of case management policies and procedures especially Individual Service Plan (ISP) regulations to ensure compliance within established standards of care and timelines.

· Assist with inter/intra agency service coordination and referrals

· Coordinate, monitor and assess the quality and quantity of case management reviews; coordinate, facilitate and document annual and periodic ISP reviews, review and countersign ISP’s as required by department regulations. Monitors the implementation of ISP’s as a member of an interdisciplinary team; organizes and schedules client treatment programs; reviews and assesses treatment progress and service delivery; meets with clients and families to coordinate service delivery, to assess treatment results and improves services when needed; makes referrals to other programs and facilities as needed.

· Oversee local Flexible Support and Day Services through contract monitoring measures and tools, including use of Tableau and other electronic databases, reviewing utilization and IAP development and goal attainment. Identify and raise performance issues to CYF Director/designee, and offer consultation and assistance to ensure quality service delivery.

· Maintain data management in MHIS and other electronic systems. Authorize, enroll and disenroll appropriate services in a timely manner.

· Serve as DMH Service Integration Specialist and liaison to the CBHI Community Service Agencies by collaborating with the CSA Director to ensure cohesive interface of DMH and CSA service systems, provide education to CSA staff about DMH service authorization and services, facilitate access to DMH community resources for youth with ICC, consult on and facilitate DMH Service Authorization for youth as needed and provide consultation to CSA care planning teams as needed.

· Provide consultation to community partners as local mental health authority on youth and families with complex clinical and systems needs.

· Meet with youth and families as needed to assess service effectiveness, discharge readiness and need for additional linkages and service referrals.

· Provide consultation to the Sites’ TAY Case Manager and case supervision on cases for youth under 22

Required Qualifications:

• Knowledge of psychosocial problems, types and symptoms of those with mental and emotional disorders.
• Knowledge of the principles, practices and techniques of counseling, interviewing, crisis intervention, motivation and reinforcement.
• Knowledge of the types of programs and services available to the mentally ill population.
• Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing agency and Site activities.
• Ability to make case assessments by examining records and documents and through questioning and observing clients.
• Ability to communicate effectively orally and in writing, giving clear accurate instructions.
• Ability to make decisions, act quickly and maintain a calm manner in stressful or emergency situations.

Special Requirements:

Travel is required – Primary duties will focus on Quincy DMH Catchment and will be additionally required to travel to perform Area-based duties to ensure coverage when necessary throughout the DMH Southeast Area. Current and valid Massachusetts Class D (or equivalent from another state) Motor Vehicle Operators license required.

Preferred Qualifications:

· Master’s Degree in Human Services field, preferably in psychology or social work.

· Licensed as an independent practitioner.

· Extensive experience in child/adolescent services.

· Experience as a supervisor.

· Prior experience as a case manager.

· Multilingual fluency

Mission Statement:

The Department of Mental Health provides Child, Youth, and Family Services to eligible individuals and families who meet the clinical criteria for service authorization. In addition, we serve as the Mental Health Authority in the Southeast Area and collaborate, consult with and support implementation of mental health services in the Area.

Total Compensation:

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

• 75% state paid medical insurance premium
• Reasonable Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low cost basic and optional life insurance
• Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan
• 12 paid holidays per year and competitive Sick, Vacation and Personal Time
• Tuition benefit for employee and spouse at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Incentive-based Wellness Programs
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact Human Resources at (508) 977-3538.

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First consideration will be given to those applicants that apply within the first 14 days.

Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation counseling, education or other a related field is required.

In addition applicants must have at least four (4) years of full-time, or equivalent part-time, case management of clinical/therapeutic experience.

Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.