• Job Description

  Req#: HVACH008248

  The HVAC Helper / Parts Driver will start out with a pay rate between $17- $18.68/hr, and will support the parts area on an as needed basis as well as driving and delivering parts. This role could also assist with tasks in support of Service Technicians and Installers.

  Position Overview:

  Assist with installation and making operational HVAC equipment and other appliances as required. Performs tasks in support of Appliance Service Technicians and Installer. May also support the parts area on an as needed basis.

  Responsibilities:

  • Perform tasks as assigned to develop and demonstrate skills, abilities and knowledge necessary for potential promotion to Apprentice level.
  • Assigned duties include but are not limited to driving, manual labor, handling inventory (receive, issue, stock shelves, deliver material), filing, data entry (TRP), routine paperwork, and cleanup.
  • Shall be considered for promotion to the Apprentice level after 1-2 years of successful performance at the Helper level and completion of the requisite entry-level qualifications required at the Apprentice level.
  • Promotion is contingent upon the Company’s needs of the business and the Helper’s demonstrated ability to perform the skills under the Apprentice duties outlined above.
  • Maintain good housekeeping, including maintenance of tools and equipment, and maintaining stock.
  • Establish and maintain a positive customer service environment.
  • Assists in performing various functions related to maintenance and repair of customer appliances and HVAC equipment.
  • Ability to learn to use various tools that are used in installation and repair functions.
  • Advises customers of and recommends Company products and services.
  • Assist central storeroom in storage, pick up, delivery and distribution of parts and as otherwise directed.
  • Helpers assist in other job functions including driving, yard maintenance, delivery, warehouse duties, etc.

  Job Requirements:

  • High school diploma, GED or equivalent work experience is required
  • Prior training from an accredited technical school and/or experience in appliance services, hvac or plumbing is desirable.
  • General Mechanical aptitude is desirable
  • EPA type 2 or Universal preferred

  In Return We Offer:

  • Competitive compensation
  • Union position
  • Bonus potential
  • 40 hour work week guarantee
  • Guaranteed yearly pay increases
  • Tools & Uniforms provided by the Company
  • Career development and advancement opportunities
  • Excellent benefits including generous medical, vision, dental and life & disability insurance
  • 401(k) plan with a company match

  Company Overview:

  HomeServe USA is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last four years. What do we do and what makes it so great? Well, we’re glad you asked!

  We put people at the heart of everything we do. That’s priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

  Minimum Physical Requirements:

  The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

  This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

  HomeServe USA is an equal opportunity employer.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  HomeServe is a multinational home emergency repairs and improvements business based in Walsall, England.

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