• Job Description

  Req#: 24597

  Oak View Group

  Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

  Position Summary

  The Ice Rink Operator will operate Mullins Center's Zamboni ice resurfacing machines, and perform janitorial tasks before, during, and after the events booked on the two ice sheets at the Mullins Center and Mullins Center Community Ice Rink.

  This role will pay an hourly rate of $17.00-$19.00

  Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

  This position will remain open until October 10, 2025.

  About the Venue

  This position is based at our Mullins Center and Mullins Center Community Ice Rink. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Adjacently located is the Mullins Community Ice Rink, which is open year round and offers public skating, ice hockey, figure skating, and private party events.

  Responsibilities

  Reports to Ice Rink Director, Ice Rink Operations Supervisors

  • Operate Zamboni Ice Resurfacer and other ice maintenance equipment in a skilled and safe manner
  • Responsible for maintaining a quality Ice Sheet during events in a punctual manner
  • Responsible for opening and closing the Rink on time and according to schedule
  • Perform cleaning janitorial duties around the Community Ice Rink. Keeping the Lobbies, Locker rooms clean and sanitary, restocking paper supplies and removing trash
  • Deal knowledgably, pleasantly and professionally with the general public in person, develop a thorough knowledge and understanding of the Ice Rink including schedule, prices, procedures, and programs offered
  • Support all safety rules and be aware of patrons at all times to maintain a safe experience
  • Provide coverage as an Attendant for skate rental room, skate guard for public skates, receptionist for point of sale and customer service, when asked
  • Must have the ability to work without supervision and handle time-sensitive, stressful situations in a calm manner
  • Skating experience a plus.
  • Assist with UMass hockey game day ice operations

  Qualifications

  • High School Diploma/GED
  • Previous experience operating ice resurfacers is ideal, but experience is not required
  • Must be able to work flexible shift/schedule. WEEKEND AVAILABILITY IS REQUIRED
  • Must be punctual and organized, must be able to follow procedures
  • Experience with point of sale cash handling is a plus, but not required

  Strengthened by our Differences. United to Make a Difference

  At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

  Equal Opportunity Employer

  Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

• About the company

  •Transforming Events Into Experiences•

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