This job is now closed
Job Description
- Req#: 136668
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Perform all relevant technical Banking Operator Functions.
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Ensure continuous service availability.
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Responsible for all Batch Operations on shift. Arrange for corrective action where necessary to ensure system accuracy. Escalate and resolve according to laid down procedures to meet agreed SLA.
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Monitor all Systems, Channels and Interfaces 24/7.
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Monitor daily clearing and acknowledgement of EFT, Cards and any other deemed applicable for successful daily settlements between Nedbank Namibia and Industry partners.
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Perform regular health checks on the Core Banking Systems to detect problems early and ensure optimal and correct performance.
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Provide operational support to relevant clients by monitoring the transfer of files from and to 3rd parties.
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Ensure correct, clear and concise information flows expediently out of the Command Centre to inform all relevant parties of situations so that appropriate corrective action can be taken speedily.
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Coordinate flow of work and hand-overs between shifts to ensure continuity.
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Perform any other duties as deemed necessary by Supervisor or relevant Management.
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NAMCLEAR / CHG Industry practices
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EFT and CARD Systems
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ATM and Branch Network Operations
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CONTROL-M Scheduling
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Oracle Database
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Prognosis
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Workload Manager / System Performance Management
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Peripheral infrastructure
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High sense of urgency, and very good Interpersonal Skills.
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Must be able to plan projects and be organized.
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Must have good communication skills and be self-motivated.
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Maintaining High Work Standards
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Must be a good team player.
- Matric / Grade 12 / National Senior Certificate
ICT Shift Operator: NAR
Requisition number:136668
Location: Namibia- Windhoek
Closing Date 05 November 2024
Job Purpose
The primary purpose of this position is to ensure continuous monitoring and availability of all Banking Systems, Interfaces and Channels. Escalation of potential outages on monitored platforms to relevant owners and Business Units.
Job Responsibilities
Special knowledge of:
Abilities Requirements
Essential Qualifications - NQF Level
Educational Requirements
IT Diploma or equivalent
Minimum Experience Level
Minimum of 1-2 Years Banking or IT related Experience.
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(Affirmative Action Candidates are encouraged to apply)
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For any assistance or more info please contact the Nedbank Recruiting Team
+268 2408 1236 Eswatini 00266 5223 1187 / 00266 5223 1157 / 00266 5223 1163 Lesotho +264 61 295 2155 / +264 61 295 2948 Namibia 0242 254 800 / 0867 700 004 040 Zimbabwe -
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