• Job Description

  Req#: 6688099003

  Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

  • Drive Results: We think big, work smart, and execute fast to transform the future of commerce
  • Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
  • Champion Customers: We go the extra mile for our customers to help them unlock their full potential
  • Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

  The Opportunity:
  The Identity and Access Management Specialist ensures the right people have the right access to the right resources at the right time. This role involves managing user accounts, access levels, and lifecycle events within the IAM system (Okta), maintaining system health, and ensuring compliance with IAM policies.

  This role offers a hybrid work environment with three days a week in our Boston office.

  Your Mission:
  Managing user accounts, access levels, and lifecycle events within the IAM system is crucial
  This includes ensuring automated identity creation & deletion during employee onboarding and off-boarding, as well as adding, maintaining and removing applications in several ways
  Reviewing and updating user information (roles, departments, access) based on role changes or terminations
  Reviewing access controls, identify over-privileged access, and grant new access requests
  Analyzing user access permissions to ensure they align with job functions and the principle of least privilege
  Maintaining IAM system health, perform backups and updates, and implement new security features
  Generating reports on user activity and access levels for compliance audits
  Investigating suspicious access attempts and potential security breaches within the IAM system
  Maintaining clear and up-to-date documentation of IAM policies, procedures, and access control configurations
  Collaborating with other teams on security initiatives, ensuring alignment between the IAM tool and other security tools
  Liaising with People Operations to ensure user information accuracy and reflect personnel changes in the IAM system
  Reviewing and troubleshoot tickets submitted to the IT Service Desk & escalating complex issues or potential security concerns to the appropriate team
  
  

  What you need to succeed:
  A strong background in Identity & Access Management principles and practices
  Experience with IAM systems, security frameworks, and compliance standards
  Hands-on experience working with Okta as a certified Okta Administrator
  Comfortable working with MacBooks and are proficient in using IT service desk ticketing systems
  Strong problem-solving skills and a customer-centric mindset
  Highly organized & detail-orientated
  Excellent communication skills, enabling you to collaborate effectively with different teams and provide clear, timely resolutions to users

  
  We care about your growth and well-being

  Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

  ☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip

  Learning & Development Budget

  Academy: Regular training sessions, access to Coursera and Babbel training courses

  Our Benefits: Check them out here

  ⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

  Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

  For US-based roles

  Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

  Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering

  Prepare For Your Future: 401k with company match

  Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more!

  Come grow with us!

  We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

  At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

  Please note our salary range pertains to base pay.

  US Pay Range

  $82,000 — $103,000 USD

• About the company

  commercetools platform. We help well-known brands like REWE, Red Bull, BRITA, Koffer24.de, DeinDeal.ch, Maximilian.it, Airfield (and many more!) to create great & unique shopping experiences for Webshops, Smartphones and Retail stores. commercetools pl...

Notice