Employer Industry: Banking

Why Consider this Job Opportunity:
- Competitive salary and incentive pay
- Comprehensive benefits program, including a defined benefit pension plan
- Opportunity for career growth and development within the organization
- Ability to work remotely with a supportive work environment
- Access to a social, points-based recognition program

What to Expect (Job Responsibilities):
- Identify suspected fraudulent activities using risk management principles
- Analyze incoming calls/referrals to make sound decisions
- Collaborate with various departments to resolve different types of fraud

What is Required (Qualifications):
- Experience in COINS/ECIF, PRM, TSYS, and CRS is an asset
- Fluent in French and English
- Strong critical thinking and decision-making skills
- Ability to work independently and meet productivity goals
- Commitment to providing excellent customer service

How to Stand Out (Preferred Qualifications):
- Experience in a similar role within the banking industry

#Banking #CustomerService #RemoteWork #CareerDevelopment #CompetitivePay

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