Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Competitive salary and incentive pay
- Comprehensive benefits program, including a defined benefit pension plan
- Opportunity for career growth and development
- Flexible work environment with the option to work remotely
- Access to innovative technology and tools for collaboration
- Recognition and rewards program for outstanding performance

What to Expect (Job Responsibilities):
- Investigate and mitigate suspected fraudulent activities using risk management principles and procedures
- Analyze incoming calls and referrals to make informed decisions and protect against losses
- Collaborate with various departments to escalate and resolve different types of fraud cases

What is Required (Qualifications):
- Familiarity with COINS/ECIF, PRM, TSYS, and CRS is an asset
- Client-focused with a dedication to finding the right solutions
- Strong attention to detail and critical thinking skills
- Ownership mentality and a drive to exceed expectations
- Fluent in French and English for client service purposes

How to Stand Out (Preferred Qualifications):
- Experience in the financial industry, particularly in fraud detection or risk management

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