• Job Description

  Req#: R0048658

  Position Title:

  Imaging Access Navigator

  Department:

  Adult Radiology Admin/Support

  Job Description:

  General Description:

  Under limited direction, functions on the multidisciplinary team as an advocate and educator for patient; Schedules patient testing/procedures and ensures testing/procedure is scheduled in appropriate location with appropriate resources; Obtains pre-certification/authorization numbers and enters into the scheduling or registration system; Obtains and enters accurate insurance information.

  Essential Responsibilities:

  Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Coordinates patient care throughout the continuum of care in collaboration with the multidisciplinary team

  • Serves as a resource for care management

  • Utilizes advanced practice expertise to ensures testing/procedure is scheduled in appropriate location with appropriate resources

  • Works in collaboration with internal and external interdisciplinary team members to achieve excellence in customer service

  • Communicates with all members of the team on behalf of the patient

  • Schedules patients for imaging testing/procedures in the hospital information system

  • Selects accurate insurance carrier plans and informs patient and/or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease of benefits

  • Inform the physician office staff and/or patient of any testing requirements according to the instructions and queries in the scheduling module

  • Obtains, and/or works in coordination with the physician office, pre-certification/authorization numbers and enters them into the scheduling module

  • Utilize appropriate method/tool to communicate with patient access and other facility departments as necessary

  • Receive, maintain, and index physician orders per facility and SSC standards and guidelines

  General Responsibilities:

  • Performs other duties as assigned

  Minimum Qualifications:

  Education: None required. Associates degree preferred.

  Experience: None required. Prior scheduling experience in radiology or physician office preferred. Prior imaging experience preferred

  License(s)/Certification(s)/Registration(s) Required: N/A

  Knowledge, Skills and Abilities:

  • Knowledge of imaging equipment locations and abilities.

  • Must communicate clearly and concisely.

  • Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting or exceeding expectations.

  • Ability to work effectively as a team member.

  • Knowledge of medical terminology.

  Current OU Health Employees - Please click HERE to login.

  OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

• About the company

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