At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Location

Facility

Department

Job Code

Shift

Schedule

Job Summary

Job Details

Responsibilities:

• Supports all Radiology Modalities (General Diagnostics, Ultrasound, MRI, Nuclear, Interventional, PET, Mammography and CT areas) with clerical assistance, answering phones, and processing requests courteously timely.
• Relays preliminary test results to attending physicians.
• Uses RIS to complete the following: demand faxing, faxing or printing reports with use of appropriate cover sheets; pulls up patient exam history and verification of electronic images. Completes all documents properly and verifies all legal requirements for sorting, copying, and faxing.
• Sorts and scans the appropriate radiology documents into patient's permanent medical records into RIS/EPIC: scans and quality reviews all documents correctly into patients medical records according to correct exam date; names all documents correctly in EPIC; files all scanned documents into appropriate storage area for 30 days.
• Relays study information to appropriate Radiologist or physician for immediate interpretation.
• Calls patients to remind them of their radiology appointments.
• Distributes fax request to appropriate individuals, prepares and mails CD requests (when available and applicable) to patients, physicians or attorneys
• Burns CDs from PACS system for patients, physicians, offices, and other authorized customers as requested and consistent with departmental policies and guidelines.
• Accurately and timely electronically signs in any outside facility CD images to the Department of Radiology's Picture Archive Computer System. (PACS) as per written policy.
• Assists Technologist in the capacity of a technical assistant in Mass Casualty Incidents. Imaging Associates will not have hands on patient care responsibilities without direct technical supervision.
• Prepares reports and uploads electronic images from PACS to the RISI PC for multiple Radiologist conferences. Follows individual Radiologist directives.
• Assists all physicians with PACS/RIS issues.
• Assist and document after hours call-in for STAT MRIs.
• Other duties as assigned.
• Follows Hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
• Completes mandatory education and training in order to maintain organization and department-specific competencies and requirements.

Education:

• High school graduate or equivalent.

Languages:

Certifications:

• None required.

Complexity of Work:

• Proficiency in keyboarding validated by the completion and results of the alphanumeric test administered in Human Resources.
• Ability to communicate effectively with physicians, patients and attorneys.
• Ability to use basic Windows applications.
• Ability to efficiently and accurately file in terminal digital order.
• Ability to handle multiple tasks and priorities simultaneously.

Work Experience:

• PACS (Picture Archive Communications System) or RIS (Radiology Information System) experience preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster .

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities