EXAMPLES OF WORKED PERFORMED:

• Provide timely and accurate information to customers requests and concerns
• Schedule date and time for all service calls with customers
• Drive to customer homes and perform maintenance/repairs/cleaning on requested merchandise inside the customers home
• Must attempt to repair or clean furniture
• Face to face interaction with customers regarding warranties
• Maintain accurate inventory of parts on hand, parts used, etc.
• Must keep detailed reports on all service calls
• Report all service calls to Customer Service
• Perform any other duties as directed by management.

Perks that come with the job:

• Fun work environment!
• Benefits Package: Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program
• Paid Vacation
• Employee Discounts 10%
• Gym onsite

EMPLOYMENT STANDARDS: Ability to repetitively use arms, hands and fingers; ability to communicate effectively with team members; must be at least 21 years of age with a valid Driver’s license required with no more than 2 traffic violations or 1 chargeable accident within the past three years; proven work history of repairing furniture, working with customers, and maintaining a professional work attitude at all times; positive attitude when working with customers; knowledge of employment, merchandise handling, and safety procedures.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 50 lbs occasionally, and/or up to 50 lbs frequently, and/or up to 20 lbs constantly to move objects.

Work Environment: Occasionally works in hot and/or cold temperatures and occasionally exposed to wet and/or humid conditions.

*Safety-Sensitive Position*

Qualifications

Licenses & Certifications

Required

Driver License

Safety Sensitive

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.