Zurich
Inbound Call Center Representative - 100% Remote
This job is now closed
Job Description
- Req#: 108209
Employer Industry: Insurance
Why consider this job opportunity:
- Competitive pay up to $16.21 an hour
- Opportunity for Overtime Pay
- Work remotely (100%)
- Amazing PTO
- Career mobility
- Medical, Vision & Dental
What to Expect (Job Responsibilities):
- Process clients' first notice of loss claim reports received through the employer's phone & non-phone reporting options in a timely and accurate manner.
- Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.
- Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.
- Provide feedback and recommendations to the team to improve the quality of customer care.
- Follow procedures to ensure adherence to the company's risk and compliance policies.
What is Required (Qualifications):
- High School Diploma or Equivalent
- +6 months or more of customer service experience
- Data entry experience
- Designated workspace free from noise and other distractions
- Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down
How to Stand Out (Preferred Qualifications):
- 6 months or more of call center experience
- Strong data entry skills and the ability to type 32 WPM or more
- Demonstrated proficiency in Windows based operating systems and Microsoft office
- Ability to navigate multiple computer screens and browsers quickly and accurately
- Strong comprehension skills, professional demeanor
Hashtags:
#Insurance #CustomerService #RemoteWorkOpportunity #CareerMobility #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.