Tata Consultancy Services
Inbound Customer Service Representative
This job is now closed
Job Description
- Req#: 357271
TCS is here to make a difference through technology. Leading the way in innovation for over 55 years, we build greater futures for businesses. The Inbound Customer Service Representative will have the following responsibilities:
• Handle inbound calls and email services inquiries on queries such as:1) Process & status of Estimate or Supplement2) Payment Status - Rental, Tow, Property Damage3) Payment Issuance4) Analyzing Payments - Void and Reissue requests5) Status of Estimates, send copy, advise assignment submission instructions6) Supplement or Estimate stuck in process7) Status of Deductible8) Status on Rental9) Advise status on Tow10) Advise status on Total Loss11) Supplements not Approved, advice on supplement process
Candidate should have the following skills & Background:* 1+ years of Call Center experience* High School Diploma* Experience using Microsoft products
Salary Range: $38,000 - $42,000 per year#LI-DH1About the company
Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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