• Job Description

  Req#: INCID022816

  Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

  We are Now Hiring a Incident Management Coordinator in Forked River, NJ .The Incident Management Coordinator is responsible for monitoring the systematic operations of incident management and internal investigations of residential and vocational programs.

  Starting pay is $55,000/annually

  Responsibilities

  • Review all incident reports to verify they are completed thoroughly with all required elements, and accurately describes the incident and submitted as required in a timely manner as required by the funding source
  • Monitor Therap’s general event records to verify incidents are properly documents and reported
  • Follow-up to verify that all required notifications have been made to the individual’s team, management, clinical staff, and regulatory agencies
  • Conduct weekly incident management meetings, and maintain incident management database as required
  • Enter all incident information into the database in a timely manner
  • Review investigation recommendations with the QA/ Incident Management Committee and responds to reports in a timely manner
  • Initiate and monitor the implementation of all QA / Incident Management Committee recommendations and reports any issues
  • When investigations are conducted internally: verify that investigations are initiated timely, act as the point of contact for investigations, and coordinate the investigation process, collect information requested by the investigator, schedule staff interviews, and visit the homes/programs
  • As needed and allowed by the funding source, may conduct internal investigations
  • Respond in a timely manner to state investigations per regulations
  • Conduct an incident investigation follow-up as required or requested by the QA / Incident Management Committee
  • Monitor the agency’s compliance with incident management, abuse, and neglect policy
  • Conduct root cause analysis / analysis of casual factors to prevent future incidents of a similar nature
  • Conduct quarterly and annual trend analysis studies as required and present reports to management and national team for review
  • Member of the National and Local QA / Incident Management Committees
  • Chair local health and safety committee meetings
  • Conduct staff trainings as needed
  • Cooperate with internal and state inspections and investigations
  • Attend all staff meetings as determined by supervisor
  • Attend conferences, seminars and training relevant to the position
  • Maintain a master file of all audits
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • All other duties as assigned

  Minimum Requirements

  • Bachelor’s degree in a related field or equivalent, and three years of related experience
  • Any equivalent combination of experience and training
  • Valid driver’s license with satisfactory driving record
  • Commitment and knowledge of community-based support for persons with disabilities
  • Working knowledge of management of an effective QA program, including training, monitoring, conducting and documenting investigations, addressing violations, and monitoring corrective actions
  • Ability to maintain effective relationships with other management staff, employees, regulatory/oversight agencies, and the public
  • Excellent time management skills and the ability to develop and implement multiple priorities
  • Ability to present facts and recommendations effectively in oral and written form
  • Independent judgment is required to plan, prioritize, and organize diversified workload
  • Ability to demonstrate poise, tact, and diplomacy
  • Excellent presentation and verbal skills
  • Experience using Microsoft Office 365
  • Knowledge and understanding of local regulatory agency operations

  Working Conditions

  • Ability to work in a fast paced environment, handling multiple priorities
  • While performing the duties of the job, employee travels by automobile, utilizing own vehicle, and is exposed to changing weather conditions
  • Travel throughout the designated region
  • Flexible schedule, as determined by supervisor
  • Minimal hazards, general office working conditions

  Why Community Options?

  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

  Send resume to: Diane.Dorazio@comop.org

  Community Options is an Equal Opportunity Employer M/F/D/V

• About the company

  Community Options, Inc. is a 5013 national nonprofit organization that provides housing and employment supports to people with intellectual disabilities, developmental disabilities and traumatic brain injury.

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