HUB International

Inforce Service Administrator


PayCompetitive
LocationVancouver/British Columbia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R0020985

      Inforce Service Administrator – Hybrid (based out of Vancouver location)

      Do you have a passion for service excellence, with a desire to create positive experiences for customers? If you do, keep on reading!

      HUB Financial Inc. has an exciting opening for you in our Vancouver Office. We have built a culture at HUB that is focused on helping our customers grow their business, and our employees get the most out of their careers.

      The Inforce Service Administrator role offers a variety of responsibilities, and we are seeking someone who ‘gets’ customer service and is looking for a challenging role in a fun environment. This role offers the opportunity to build strong relationships with our customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support. Still interested? See more below.

      What’s it like working here:

      • A positive, inclusive, and fun environment where we value diversity

      • We are a results-driven organization with three equal focuses: results, processes and relationships

      • Your effort and attitude matter

      • You will be relied upon as a trusted member of the team

      • You will learn and grow (we will help bring out the best in you and yes, you are allowed to make mistakes, and that’s okay)

      What we need you to do:

      • Liaise between policyholder, advisors and insurance carriers

      • Handle a variety of service inquiries throughout the lifecycle of a life insurance policy

      • Maintain an understanding of the different Insurance Carriers’ inforce-related processes

      • Exercise sound judgement when providing administrative support and guidance

      You will be successful in this role if you have:

      • A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently

      • Clear written and oral communication skills

      • Ability to identify and analyze problems and provide optimal solutions

      • Previous life insurance industry experience

      • Practical experience with MS Office Suite and online meeting platforms

      Working Conditions

      • Normal office environment and/or hybrid

      HUB Financial is a wholly owned subsidiary of HUB International – a leading North American insurance brokerage that provides a broad array of property and casualty, life and health, employee benefits, reinsurance, investment and risk management products and services through offices located across the United States and Canada. HUB International is ranked among the top insurance brokerages in the world.

      #LI-EM

      Department Office Administration & Clerical

      Required Experience: 1-2 years of relevant experience

      Required Travel: No Travel Required

      Required Education: Diploma
  • About the company

      At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. HUB Jobs

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