• Job Description

  Req#: JR1438

  Closing Date:

  12/03/2024

  Group:

  Legal Group

  Management Level:

  Associate

  Job Type:

  Permanent

  Job Description:

  
  Please note that this role will close at 00:01 on Tuesday 12th March and therefore we advise getting your application in no later than midnight on Monday 11th March.
  
  Team Overview

  The Information Registry is a centralised team responsible for coordinating and managing Ofcom's information gathering activities. We provide operational support to Ofocm’s project teams, manage stakeholder relationships, monitor compliance with requests for information, and work closely with the wider Enforcement team when non-compliance arises.
  

  The Information Registry is part of Ofcom’s Enforcement team, which plays a critical role in ensuring that the regulation and policy we put in place to protect consumers and citizens is effective. The Enforcement team works with teams across Ofcom to establish rules and monitor stakeholder adherence to regulatory requirements across the telecommunications, postal and broadcasting sectors. We take action as needed to deal with non-compliance, including through formal investigations and issuing substantial financial penalties.
  

  We are currently ramping up our capability to support Ofcom’s new responsibilities to protect UK users from harmful content online.
  

  We are committed to Ofcom’s vision of being a stronger, more inclusive organisation which is a fantastic place to work. We want Ofcom to be a confident and connected organisation, where everyone’s skills and contributions are valued and respected, and where people of all backgrounds can succeed in their career.

  Purpose of the Role
  

  You will work as part of the Information Registry helping to coordinate and manage Ofcom’s information gathering activities, engaging with project teams and external stakeholders, supporting our strategic projects as well as supporting enforcement casework where non-compliance arises.

  Key responsibilities

  Helping to coordinate and manage information gathering activities and compliance investigations, through:

  • proactively managing information request cases;

  • producing written outputs for internal and external audiences;

  • helping to build and manage stakeholder relationships to represent Ofcom professionally; and

  • delivering high quality work to agreed timetables.

  Skills, Knowledge and experience

  • Communication skills: You have the ability to draft documents and communicate accurately and effectively both vebally and in writing.

  • Teamwork: You can work collaboratively with others to deliver a specific workstream within a larger project.

  • Relationship building: You are able to build and maintain working relationships with a broad range of people, engaging with internal and external stakeholders in a fair and professional way.

  • Project management: You are able to proactively manage the life cycle of a request workstream, and have the ability to contribute to the design and plan of projects.

  • Attention to detail: You have the ability to undertake analytical work, collating and assessing a range of information to identify inaccuracies or instances of non-compliance.

  Relationship Management

  • Represents Ofcom’s position on own subject area

  • Identifies potentially difficult or sensitive stakeholder issues, seeking guidance to avert or contain the problem

  • Displays professional integrity and objectivity in dealings with colleagues and stakeholders

  
  Communication (written and oral)

  • Collates information from a relevant sources when creating a draft

  • Produces succinct, logical drafts of documents

  • Communicates information clearly to a range of audiences

  • Handles objections and questions professionally, providing robust and rational responses

  • Participates actively in debates and discussions, contributing ideas

  Planning, Project & Programme Management

  • Takes ownership of a request workstream or an aspect of a project or programme

  • Produces workplans/projectplans, identifies deliverables and timescales for progressing the request workstream

  • Applies governance processes and ensures compliance with statutory requirements

  • Manages the input from others to ensure quality and timely delivery

  Problem solving and analysis

  • Develops a logical process of research to analyse and understand key issues impacting a request workstream, project or programme

  • Selects analytical tools, knowing what to use when

  • Shows flexibility in the light of new information and stakeholder engagement

  Qualifications
  

  N/A

  Ofcom is a forward-thinking, inclusive employer and recognises the value of diversity to truly make communications work for everyone. Our vision is to ensure Ofcom is a place where our people can work hard and be themselves. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender, or disability. We strive to be representative of the whole of the UK and our aim is to be an employer of choice for everyone.
  We champion flexible working patterns including job shares where we can. Discover more about working at Ofcom at www.careers.ofcom.org.uk
  We strive to ensure all our recruitment information and processes are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please let our recruitment team know by emailing resourcing@ofcom.org.uk or by telephone on 0330 912 1378.
  As a Disability Confident employer, we offer an interview to disabled applicants who meet the essential criteria for our advertised jobs. When you apply, you can let us know if you would like your application to be considered under this scheme (sometimes known as ‘guaranteed interview scheme’). Find out more about the scheme here: https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme

  
  

• About the company

  Ofcom has wide-ranging powers across the television, radio, telecoms and postal sectors.

Notice