• Job Description

  Req#: 4356851
  GENERAL STATEMENT OF DUTIES: To perform technical work providing information, publication, resource, reference and other statewide, centralized information/library/communications services; to access and process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and various software programs; and to do related work as required.
  SUPERVISION RECEIVED: Works under the general supervision of a supervisor with latitude for the exercise of independent judgement; work is reviewed in process and upon completion for conformance to established policies, procedures and regulations.
  SUPERVISION EXERCISED: Usually none.

  • To perform a variety of technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.
  • To access and process data through electronic networks and the Internet using word processing, the WWW and various software programs.
  • To assist in answering requests and providing information on a wide variety of services and programs.
  • To answer the telephone and in-person requests for general information from other state agencies and the general public.
  • To make routine contacts with the public, state officials, employees, etc.
  • To disseminate printed materials and correspondence.
  • To compile and maintain statistics and other data.
  • To provide information and assistance to state agencies, community organizations, the public and others.
  • To receive and process requests for reformatting of state documents into alternative formats.
  • To perform simple, routine repairs to equipment.
  • To maintain an inventory of supplies.
  • To help maintain documents, logs, or files for information; typing, letter writing, filing, recordkeeping, preparing minor reports to reflect the data collected or work completed.
  • To do related work as required.

  KNOWLEDGES, SKILLS AND CAPACITIES: A working knowledge of state government, services and programs; a working knowledge of general office practices; the ability to perform duties in the areas of preparation and maintenance of materials, publication, data processing equipment, distribution and resource; the ability to access and process data through statewide networks using word processing, the WWW and various software programs; the ability to perform keyboard functions with reasonable speed and accuracy; the ability to compile reports; the ability to establish and maintain effective working relationships with supervisors, staff and the public; the ability to perform simple routine repairs to equipment; and related capacities and abilities.

  EDUCATION AND EXPERIENCE:

  Education: Such as may have been gained through: graduation from a senior high school; and
  Experience: Such as may have been gained through: employment in a position providing information to the public or employment in a clerical position involving the use of computer equipment and software.
  Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

  This is an assigned position to the Rhode Island Parole Board and work will assist the Board and its Sex Offender Community Notification Unit.

  
  

  Principal functions and duties will be split between the Parole Board and its SOCN Unit and will include collecting, interpreting, organizing, and entering data to comply with statutory mandates and informational requests; to ensure the completeness and accuracy of that data; to interact with stakeholders (including law enforcement, Corrections’ personnel, Board members, the general public) by telephone, in person or by electronic means (e-mail) and provide accurate information and/or referrals or to request information; to help maintain documents, logs or files for information needed by the Sexual Offender Board of Review or Parole Board; general clerical tasks including typing, letter writing, filing, recordkeeping, preparing minor reports to reflect the data collected or work completed; to do related work as required.

• About the company

  The Official Web Site of the State of Rhode Island

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