• Job Description

  Req#: C9277-25-0783?language=en&page=106&sort=publicationDateDesc

  Job summary

  The ICT Department are seeking to fill a vacancy for friendly and enthusiastic administrator with good customer service skills.This role will involve providing routine user support of the Trust's clinical IT systems, providing first time fix solutions to systems related incidents recorded via the IT Service Desk and be responsible for ensuring all users are registered and issued with a Smartcard with the appropriate role.

  The post holder must have:

  • Excellent verbal and written communication skills
  • A high level of computer literacy on software packages such as Excel, Word and information systems
  • Administration experience
  • Meticulous attention to detail

  Main duties of the job

  Tasks will include:

  • Setting up and amending new user accounts, teams and clinics and security as requested
  • Providing end user support by understanding and interpreting the complex issues presented by users to best assess an appropriate response
  • Checking proof of ID documentation for individual members of staff
  • Taking photographs of members of staff
  • Enter data into clinical IT systems and the Card Management System with extreme accuracy and to deadlines
  • Print Smart Cards to an acceptable standard
  • Setting up appointments

  About us

  Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.

  We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

  Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

  • We're Kind
  • We're Fair
  • We Listen
  • We Care

  Details

  Date posted

  26 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £31,081 to £33,665 a year pa inc pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  277-7290393-CORP

  Job locations

  Bracton Centre

  Bracken House

  Dartford, Kent

  DA2 7AP

  
  

  Job description

  Job responsibilities

  Working within the Registration Authority team (RA) dealing with Smartcard queries, Service desk calls and emails, ID checks, for Oxleas new users as well as Prison Staff working for the Trust.

  You will need to be able to liaise with all grades of staff throughout the Trust and must be able to work as part of a team and on your own initiative.

  The successful applicant will need to be able to start as soon as possible.

  Please see attached Job Description for further information

  Job description

  Job responsibilities

  Working within the Registration Authority team (RA) dealing with Smartcard queries, Service desk calls and emails, ID checks, for Oxleas new users as well as Prison Staff working for the Trust.

  You will need to be able to liaise with all grades of staff throughout the Trust and must be able to work as part of a team and on your own initiative.

  The successful applicant will need to be able to start as soon as possible.

  Please see attached Job Description for further information

  Person Specification

  Admin Experience

  Essential

  • Experience of Administrative duties

  Desirable

  • User of systems

  Education

  Essential

  • Qualifications
  • Computer literate

  Desirable

  • Standard of Education

  Nhs Experience

  Essential

  • NHS Experience

  Desirable

  • Years experience

  Person Specification

  Admin Experience

  Essential

  • Experience of Administrative duties

  Desirable

  • User of systems

  Education

  Essential

  • Qualifications
  • Computer literate

  Desirable

  • Standard of Education

  Nhs Experience

  Essential

  • NHS Experience

  Desirable

  • Years experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Oxleas NHS Foundation Trust

  Address

  Bracton Centre

  Bracken House

  Dartford, Kent

  DA2 7AP

  
  

  Employer's website

  http://oxleas.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Oxleas NHS Foundation Trust

  Address

  Bracton Centre

  Bracken House

  Dartford, Kent

  DA2 7AP

  
  

  Employer's website

  http://oxleas.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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