• Job Description

  Req#: 6614

  Overview

  At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

  • We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.
  • We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
  • We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

  Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

  What You'll Do

  A support role for the IT Team, the IT Intern will support the IT department in various tasks and projects aimed at maintaining and improving the company's technology infrastructure.

  Responsibilities

  • Assist with troubleshooting hardware and software issues for employees
  • Provide helpdesk support for internal users, resolving common IT problems like password resets or software installation issues
  • Support the team in implementing new IT projects, such as setting up new software or infrastructure
  • Shadow network and server team
  • Assist with imaging and configuration of computer hardware
  • Other duties and projects as assigned

  Qualifications

  Minimum Qualifications

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field
  • Basic understanding of computer hardware, software, and networking concepts
  • Strong problem-solving skills and attention to detail
  • Excellent communication and teamwork abilities
  • Eagerness to learn and adapt to new technologies

  Physical Demands & Work Conditions

  • This position requires sitting and looking and using a computer for long periods of time
  • Position works in a child facility and has constant exposure to children
  • Position requires frequent standing, walking and time in units/cottages which are areas where children reside
  • Lift, push, pull, move up to 25 lbs.

  The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

  Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

• About the company

  Upbring is a Texas-wide organization that implements generational innovation to advance child well-being. Learn more about our services here.

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