• Job Description

  Req#: 4951081

  The Department of Management (DOM), Division of Information Technology (DoIT), is seeking an Information Technology Specialist 5 – Product Portfolio Manager.

  This pivotal role will guide several innovative Iowa Health and Human Services technology products through their entire lifecycle—from initial concept to successful delivery—ensuring they align with strategic goals and meet evolving user needs. The position involves close collaboration with business and IT leadership, oversight of cross-functional fusion teams, and a commitment to continuous improvement driven by performance data and user feedback. The ideal candidate brings proven experience in agile environments and a strong history of delivering impactful, user-centered digital solutions.

  
  

  Key Responsibilities:

  • Manage a portfolio of IT products and applications, ensuring successful completion and alignment with business needs for both internal and external users.
  • Serve as a Product Owner to guide products through all lifecycle stages—from ideation through deployment—ensuring efficiency, quality, and alignment with strategic goals.
  • Work with business SMEs, internal teams, external agencies, and vendors to define product scope, identify IT-enabled solutions, and support procurement and implementation processes.
  • Create and prioritize product backlogs and maintain roadmaps that align with long-term IT strategies and changing user and state needs.
  • Oversee product releases, ensure readiness for deployment, monitor performance, gather feedback, and manage risks affecting delivery or budget.
  • Collaborate with business and IT leadership to define and track performance metrics, ensuring all products and processes meet state, federal, and IT governance requirements.
  • Manage relationships with vendors and service providers, overseeing performance, resolving issues related to interoperability, and ensuring adherence to service level agreements (SLAs) and availability targets.
  • Oversee product IT financials, including budget planning and monitoring, while providing leadership with regular updates on product status, risks, and strategic roadmap progress.
  • Lead and manage cross-functional fusion teams, ensuring effective collaboration among IT, vendors, and business units to deliver solutions that align with business needs and budget constraints.
  • Partner with DoIT supervisors to allocate appropriate technical resources, monitor team performance, and provide ongoing support to fusion team staff.
  • Facilitate agile meetings and lead sprint reviews, ensuring team alignment on priorities and presenting outputs to stakeholders.
  • Use feedback and metrics to identify product needs and collaborate on acceptance criteria, testing, and feature delivery.
  • Collaborate with Executive Technology Officers (ETOs) and product teams to prioritize and manage product development efforts, ensuring alignment with agency needs and effectively transitioning products to enterprise services.
  • Build and maintain strong relationships with client/business teams, establishing regular communication and fostering trust to ensure successful collaboration and issue resolution.

  Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.

  
  

  Employer Highlights:
  The Department of Management, Division of Information Technology provides adaptable, secure, and cost-effective technology services and solutions to support the agencies across the State of Iowa, trusted partners, and citizens. We are responsible for managing all IT assets, projects, and resources to deliver top-tier technology support and expertise across the enterprise. Our strength is driven by the skills, talents, and diversity of our people.

  
  

  We have a great total compensation package for all of our full-time employees, including:

  • Iowa Public Employees' Retirement System (IPERS)
  • Retirement Investors Club (RIC)
  • Flexible Working Environment- Work from Home Opportunities
  • Health, Dental and Vision Insurance
  • Vacation Leave
  • Sick Leave
  • Paid Holidays
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability Insurance

  
  

  Background Check Requirements:

  • After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
  • Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.

  **Please note: Applicants must demonstrate the following technical skills on their application materials:
  
  Graduation from an accredited four-year college or university and experience equal to three years of fulltime work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites;

  OR

  
  an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the computer specialty areas listed above, for the required education;

  OR

  
  an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education;

  OR

  
  employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 4.
  
  For additional information, please click on this link to view the job description.

• About the company

  Iowa (/ˈaɪoʊwə/) is a state in the Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west.

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