Los Angeles County

INFORMATION TECHNOLOGY SPECIALIST I


Pay$135743.04 - $182943.36 / year
LocationLos Angeles/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 4532646

      EXAM NUMBER
      Y2569P


      TYPE OF RECRUITMENT

      Open Competitive Job Opportunity

      FILING DATES:

      June 6, 2024, at 8:00 A.M., (PT)

      Until the needs of the service are met and is subject to closure without notice.

      No withhold will be allowed. Required experience/education must be fully met at the time of filing, and clearly indicated on the application.

      ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:
      The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

      Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.


      MISSION:
      “To advance the health of our patients and our communities by providing extraordinary care”.


      DEFINITION:
      Acts as a consultant, technical expert, systems architect, or a project manager in a departmental Information Technology organization.

      Develops and documents enterprise system architecture for the department. Reviews systems proposals for conformance to standards and integration with the documented enterprise systems architecture.

      Provides systems development or software consulting to departmental project teams and user management in a highly specialized field of information systems design and development.

      Create advanced dashboards and reports using industry standard business intelligence software (such as Tableau and SAP Business Objects) in support of Population Health Management initiatives.

      Reviews the work of consultants and vendors to ensure that contract work meets departmental technical requirements and is compatible with enterprise architecture.

      Develops requirements and specifications for specialized and complex programs and systems.

      Develops strategic and long-range information systems plans.


      Develops systems for large scale, complex applications ensuring compatibility with long-range departmental strategies.

      Reviews proposed systems designs to ensure that design criteria are compatible with long-range development plans and methodology and provide the flexibility required by foreseeable future changes in systems requirements.

      Performs feasibility studies to determine whether to re-engineer existing applications, develop new applications, or to purchase commercial software applications.

      Supervise the analyst staff responsible for creating reports and dashboards as needed.

      Analyzes system performance data and projects computer workloads for purposes of capacity planning and management.

      Evaluates server and peripheral hardware for adequacy in meeting projected utilization requirements.

      Implements and maintains complex databases which may include multiple platforms, technologies and computing environments. Provides consultation on database design.

      Performs database administration tasks and may provide technical direction and oversight to Database Administrators in a department with one or more very large databases.

      Solves complex system software, hardware, and performance problems for operating systems, networks, or telecommunications systems.


      Oversee the technical conversion of mandated reporting measures, including QIP and CalAIM, from business specifications into electronically executable SQL code in the DHS central analytics systems, such as ELM Analytics (Cerner HelatheAnalytics).

      MINIMUM REQUIREMENTS:

      Two (2) years' experience, within the last three (3) years, at the level of Los Angeles County's class of Principal Application Developer*, Principal Information Systems Analyst*, Principal Operating Systems Analyst*, Principal Network Systems Administrator*, or Database Administrator*.

      *Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows:

      Principal Application Developer: Performs highly specialized and complex information systems analysis and programming tasks and acts as technical expert for development or maintenance of one or more major systems. This position may also function as a lead** for application development projects and may supervise lower-level application development personnel.

      Principal Information Systems Analysis: Performs highly specialized and complex information systems analysis and design tasks and provides technical leadership** in IT strategic planning, business automation planning, business process improvement and application development. Acts as a lead** or technical consultant for complex systems development projects and may supervise lower-level Information Systems Analysts and other technical staff.

      Principal Operating Systems Analyst: Provides technical leadership** or supervision of work involving complex operating systems and associated software, hardware and servers, including midrange or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures and comprehensive back-up and recovery solutions.

      Principal Network Systems Administrator: Positions allocable to this class provide technical leadership** for the comprehensive support of complex network and server operating system environments. Incumbents perform a wide-range of network-related duties, including the design, implementation, and maintenance of complex networks. This position functions as a lead** for complex network systems administration projects and may supervise lower-level Network Systems Administrators and other technical staff.

      Database Administrator: Under direction performs a full range of activities required to support databases running on enterprise-level database management system (DBMS) software.

      **For this examination, lead/leadership is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training.

      DESIRABLE QUALIFICATIONS:
      Additional credit will be given to applicants that possess the following desirable qualifications:

      • Additional experience in excess of the Minimum Requirements.
      • Bachelor's degree*** or higher from an accredited institution in Computer Science, Information Technology/Systems or a closely related field.
      • Experience creating complex data models**** from transactional, clinical and operational data for use in interactive business intelligence solutions.
      • Experience using any of the listed technology/software program(s):
        • Oracle HealtheIntent schemas
        • Cerner Milennium/Oracle Health HER
        • Tableau
        • Business Objects
        • Microsoft Visual Studio
        • Azure DevOps
        • JIRA and Confluence
        • GitHub
        • SMART on FHIR
        • Oracle HealtheAnalytics
        • MS SQL Server
        • Agile software development methodologies
        • Cloud data platforms
        LICENSE:
        A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

        PHYSICAL CLASS II-Light:
        This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

        SPECIAL REQUIREMENT INFORMATION :

        ***In order to receive credit for any college work, any type of college degree such as a bachelor's degree or higher, you must include a legible photocopy of your official degree, official transcripts, official letter, or certification from the accredited institution which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing online.

        Applications indicating possession of a degree or certification without evidence of the degree(s) or certificate will not be considered for credit for the coinciding desirable qualifications. At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify the degree(s) or certification.

        If you are unable to attach required/supporting documents during application submission, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days or you will not receive credit. Please include your name, the exam title, and the exam number in the email message.

        ****Complex data models are defined as models that provide precise language and syntax to represent the relationships between data entities in a given discipline.


        IMPORTANT NOTICE

        Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.

        EXAMINATION CONTENT:
        This examination will consist of an evaluation of experience and desirable qualifications based upon application information and supplemental questionnaire weighted 100%.


        Candidates must achieve a passing score of 70%, or above on each weighted part of the
        examination in order to be placed on the eligible register.

        ELIGIBILITY INFORMATION:
        Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.

        The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.


        No person may compete in this examination more than once every twelve (12) months.

        SPECIAL INFORMATION

        AVAILABLE SHIFT :
        Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

        The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.



        VACANCY INFORMATION:
        The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur.

        APPLICATION AND FILING INFORMATION:

        Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted.

        Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.

        Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

        Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted.

        The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

        IMPORTANT NOTES :

        • All information and documents provided by applicants is subject to verification.
        • We may reject your application at any time during the examination and hiring process, including after appointment has been made.
        • Falsification of any information may result in disqualification or rescission of appointment.
        • Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected.

        SOCIAL SECURITY NUMBER :
        Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

        COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
        For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

        NO SHARING OF USER ID, E-MAIL, AND PASSWORD :
        All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

        FAIR CHANCE INITIATIVE:

        The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

        Anti-Racism, Diversity, and Inclusion (ARDI):

        The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

        DEPARTMENT CONTACT:

        Kendrea Shelvy, Exam Analyst
        kshelvy@dhs.lacounty.gov

        (213) 288-7000

        ADA COORDINATOR PHONE: (323) 914-6365

        TELETYPE PHONE: (800) 899-4099

        CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

  • About the company

      Los Angeles County, one of California’s original 27 counties, was established on Feb. 18, 1850. It is one of the nation’s largest counties with 4,084 square miles, and has the largest population of any county in the nation.

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