Mass General Brigham
Infrastructure Analyst
PayCompetitive
LocationSomerville/Massachusetts
Employment typeFull-Time
This job is now closed
Job Description
- Req#: RQ3309469
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available
- Supportive and collaborative work environment
- Commitment to diversity, equity, and inclusion within the workplace
- Engaging in meaningful contributions to healthcare innovations and patient care
What to Expect (Job Responsibilities):
- Lead efforts for ongoing calibration of infrastructure and training tools, materials, and workflows
- Oversee updates to standard documentation and ensure distribution to the entire ACM team
- Manage enhancement and issue logs, identifying scope of work for prioritization and planning
- Collaborate with ambulatory practice leaders on the implementation and enhancement of functionalities
- Responsible for ensuring critical ambulatory scheduling and capacity documentation is accurate and up to date
What is Required (Qualifications):
- Bachelor’s degree or equivalent related experience required
- Minimum of 2-5 years of related experience, preferably in healthcare clinical or front-line practice operations
- Experience managing provider clinical schedules is a plus
- Ability to effectively use Epic Cadence application and Microsoft Office suite, especially Excel
- Proven organization and analytical skills with the ability to identify problems and follow through until resolution
How to Stand Out (Preferred Qualifications):
- Master’s degree in healthcare management, public health, or a related field preferred
- Epic Certification preferred but not required
- Experience in a large medical academic setting preferred
- Ability to communicate technical information in lay terms
- Commitment to high-quality customer service
#HealthcareServices #CareerOpportunity #RemoteWork #DiversityAndInclusion #HealthcareInnovation
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