Mass General Brigham
Infrastructure Analyst
This job is now closed
Job Description
- Req#: RQ4023990
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Full-time position with a focus on ambulatory capacity management in a leading healthcare organization
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely within Eastern Business Hours
- Collaborative work environment with a commitment to high-quality customer service
- Chance to contribute to innovative healthcare solutions and improve patient access
What to Expect (Job Responsibilities):
- Lead efforts for ongoing calibration of infrastructure and training tools, materials, and workflows
- Oversee updates to standard documentation and ensure distribution to the ACM team
- Collaborate with ambulatory practice leaders and Digital Application teams on implementation and enhancement of scheduling functionalities
- Manage enhancement and issue logs and assist with prioritization for multi-phase project planning
- Provide training and development for ACM employees and clinical department staff
What is Required (Qualifications):
- Bachelor’s degree or equivalent related experience required; Master’s degree in healthcare management or related field preferred
- 2-5 years of related experience, preferably in healthcare clinical and/or front-line practice operations
- Proficiency in Epic Cadence application and Microsoft Office suite, particularly Excel and PowerPoint
- Strong organizational and analytical skills with the ability to manage multiple tasks and set priorities
- Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Epic Certification preferred but not required
- Experience managing provider clinical schedules in a large medical academic setting
- Familiarity with medical practice operations and scheduling specifics in Epic and Cadence functionality
- Ability to effectively communicate technical information to diverse audiences
- Proven ability to work independently and collaboratively with team members
#HealthcareServices #AmbulatoryCare #RemoteWork #CareerOpportunity #PatientAccess
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