Job title:

Job Description:

This is a 3rd line role responsible for maintaining and supporting our Hosting platforms as well as multiple clients.
Good Experience of virtualisation technologies, Microsoft operating systems, Active Directory and Infrastructure Hardware is required.

What you’ll be doing:

• Support of Windows Server and associated virtualised platforms including hosted, distributed and cloud infrastructure (OS).
• Escalation point for 1st and 2nd line support.
• Resolving logged incidents in line with SLA’s.
• Independent ability to research technical problems and solutions.

What we’re looking for:

• Strong infrastructure support experience
• Experience/Knowledge of Virtualisation Technologies (VMware, Hyper-V), Microsoft Operating Systems.
• Azure
• AWS
• Good operational understanding of Active Directory
• Understanding of enterprise level storage and backup systems.
• Good communication skills
• Problem-solving aptitude

Preferred Qualifications/Experience

• VMWare – VCTA/VCP
• Microsoft – MCP/MCSA/MCSE/MCITP
• Azure – Fundamentals (AZ-900) Administrator (AZ-104)
• Storage technologies
• Backup technologies

About Capita Technology and Software Solutions

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s businesses and clients.

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

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