• Job Description

  Req#: 136524

  End Date

  Tuesday 17 June 2025

  Salary Range

  £47,790 - £53,100

  We support flexible working – click here for more information on flexible working options

  Flexible Working Options

  Hybrid Working, Job Share

  Job Description Summary

  .

  Job Description

  JOB TITLE: Infrastructure Specialist

  SALARY: £47,790 - £53,100

  LOCATION: Leeds

  HOURS: Full Time - 35 hours per week

  WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our offices.

  About this opportunity...

  Are you a Wi-Fi and networking extraordinaire? We'd love to talk to about a role within our Networks Voice and Data Lab. Join a team of like-minded individuals who operate our Network platforms alongside our service provider. Collaborate in the design, implementation, maintenance, and support of Networking infrastructure using the newest technologies. Gain practical experience whilst working on complex designs, config and implementation activities supporting the Senior Infrastructure Specialist.

  About us...

  We’re on an exciting journey to build modern networks with a particular focus on Wi-Fi and there couldn't be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Our network infrastructure is at the heart of this innovation, providing a core enabling service for our thousands of Branch customer facing colleagues, Engineering teams and Office users to connect and communicate across the business.

  What the role involves...

  As an Infrastructure Specialist, your role specialism will include:

  • Identifying weaknesses and proposing improvements in current processes, systems, and procedures within your area of focus to help facilitate change programmes in delivery of outcomes.

  • Recommendations, detailed designs, guidelines and publishing of these information standards.

  • Meeting customer needs and delivering positive outcomes related to the provision of Network services while following standardised patterns.

  • Standard incident handling with current processes, systems and procedures, taking action to solve and provide advice to more senior colleagues on more sophisticated problems, root cause and breakdown barriers.

  • Developing self and others in improving personal capabilities using formal and informal training opportunities and agile methodologies. Improving knowledge management systems to boost customer experiences.

  • Tracking budgets, leading quotations from suppliers and addressing variances to ensure value in our Network solutions.

  • Supporting other colleagues in their performance of product development/engineering activities.

  What you’ll need...

  If you're a Wi-Fi whiz with skills in Cisco Wi-Fi and Catalyst (DNA) Centre, let's talk! We're predominantly Cisco focussed. You'll be joining a team running a large Wi-Fi install of 8300 Access Points, a 3500-device switch estate and a 1000 site Cisco SD-WAN installation. If you have CCNA, even better! Possessing an awareness of Automation, IaC, Ansible, Terraform etc would be advantageous as well as an understanding of agile methodologies and toolsets. You'll be an excellent communicator with a commitment to improve, your role will require a high level of attention to detail and an ability to lead change. Hard-working and capable of independent thinking as well as collaborating within the team.

  We also offer a wide ranging benefits package, which includes...

  • A generous pension contribution of up to 15%

  • An annual performance related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • Raising scale up to 28 days’ holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

  Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

  We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

  We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

  We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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