• Job Description

  Req#: R93887

  We are seeking a highly motivated and experienced Inland First Mile Agent to join our team at Maersk, a leading global integrator of container logistics. As a key member of our operations team, you will be responsible for coordinating and managing the movement of goods through various transportation modes, ensuring timely and efficient delivery to our customers. This is an exciting opportunity to join a dynamic team and play a critical role in our mission to integrate global trade and improve lives.

  Responsibilities:

  • Collaborate with suppliers to prepare transport plans and ensure efficient allocation of work orders.
  • Develop a deep understanding of customers' businesses to propose viable solutions that meet their needs.
  • Maintain on-time delivery standards and resolve any service failures or process gaps in intermodal delivery.
  • Optimize customer experience by challenging business rules and limitations where possible.
  • Evaluate cases and capture the voice of the customer to ensure instant resolution.
  • Attend customer meetings and set up telecoms to address concerns and review accounts/corridors.
  • Engage with customer experience and intermodal vendors to develop workable solutions and ensure timely resolution.
  • Own and manage the finance process and administration for all work executed.

  Who we are looking for:

  • 3+ years of experience in logistics operations, with reefer (cold chain) experience preferred.
  • Strong process thinking and operational process skills, with a focus on results and a cost ownership mindset.
  • Ability to identify weak spots and proactively engage in analysis and solutions.
  • Strong communication skills, both internally and externally, with the ability to work under pressure.
  • Ability to handle activities within intermodal, rail, and departments in a proper and timely manner.
  • Strong team player with a big picture solutions mindset.
  • Excellent written and communication skills.
  • Proficient to advanced Microsoft Excel skills required.
  • This position involves weekends and after-hours work during peak seasonal periods.

  We offer you an exciting global career at the forefront of world trade. And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.

  Last Application Date - 26 Feb 2024

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  Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

  We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

• About the company

  5981333 AP Møller – Mærsk A/S, also known simply as Maersk, is a Danish shipping company, active in ocean and inland freight transportation and associated services, such as supply chain management and port operation.

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