• Job Description

  Req#: REQ-181868

  Initial Posting Date:

  06/05/2025

  Application Deadline:

  06/19/2025

  Agency:

  Department of Transportation

  Salary Range:

  $9,370 - $14,494

  Position Type:

  Employee

  Position Title:

  Innovation and Planning Manager

  Job Description:

  Business Operations Administrator 1 – Innovation and Planning Manager
  Oregon Department of Transportation
  Driver and Motor Vehicles (DMV) Services Division – Revenue, Finance and Compliance
  Innovation and Planning Service Group
  Salem

  The role:

  Join our team as the DMV innovation and planning manager! In this role, you will direct the innovation and planning service group to ensure the success of change initiatives through developing policy and program priorities and utilizing resources. You will be a member of DMV’s executive leadership team, which is instrumental in defining DMV’s vision, mission and key strategic priorities. This position is responsible for identifying needed and desired change – in technology, processes and communications – to help prioritize competing interests, and deliver initiatives that improve how DMV serves all Oregonians. Apply today!

  We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

  Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile .

  A day in the life:

  • Direct the overall operation of the innovation and planning service group.

  • Act as a member of the DMV executive leadership team and collaborate across the division to achieve the best outcome for customers.

  • Lead diverse sections responsible for managing projects and initiatives both large and small ensuring standards and methods are implemented and key outcomes are obtained for the division.

  • Negotiate large contracts, especially IT (information technology) contracts and manage their implementation and continued performance.

  • Participate in governance and other groups at the DMV division, ODOT agency and statewide enterprise level.

  • Plan strategically for the future of the innovation and planning service group and DMV as a whole.

  • Perform human resources related functions including selection, training, coaching developing and disciplining staff.

  • Develop the biennial budget request and operating budget for the service group.

  • Guide staff on effective use of systems, observe and learn from staff, in the field and at headquarters, and take that information to improve systems and processes to better serve customers.

  • Work in a standard office environment with occasional travel within the state required to our 59 field offices. In office work required the first six months and then after training, hybrid work options available with up to 2 days per week remote work optional.

  • To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov .

  What’s in it for you:

  • Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

  • Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.

  • The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

  • Public Service Loan Forgiveness opportunity!

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  Minimum qualifications:

  Five years of management experience;

  OR

  
  Two years of management experience and a bachelor’s degree in a related field.

  Special qualifications:

  Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.

  What we’d like to see:

  If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

  • Experience leading a team and large projects.

  • Demonstrated ability to identify coming needs and trends and how to address them.

  • Exceptional customer service skills and commitment to the customer experience.

  • Project management and process improvement experience that includes large scale implementation.

  • Experience working collaboratively with and appropriately influencing colleagues who you do not manage or supervise.

  How to apply:

  • Complete the following required steps:

    • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

    • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

      • Your cover letter must be limited to no more than two (2) pages.

      • Please address your cover letter to Amy Joyce, DMV Administrator.

      • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

      • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

    • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

  • After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

  • If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

  Need help?

  • For questions, call 971-345-1967 or email ODOTRecruitmentJS@odot.oregon.gov.

  Additional information:

  • We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

  • We may use this recruitment to fill multiple or future vacancies.

  • We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

  • You will become part of the state's management team.

  ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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  Lead, leader, innovation, process improvement, change management, customer engagement, project management, legislation

• About the company

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