• Job Description

  Req#: 5000975661900

  Requisition Number

  45376

  Location

  Albuquerque, NM-3093

  Job Description

  As a part of our, growth LKQ is looking for a dedicated and passionate Inside Sales Coordinator with knowledge of replacement parts for the aftermarket collision repair industry. The Inside Sales Coordinator will be responsible for selling company products and services through inbound, and outbound calls, and face-to-face counter sales at the branch location The Inside Sales Coordinator must initiate sales calls to existing customers to assess the need for replenishing inventories, generates revenue by promoting sales of new and existing products, and assist customers with sales of product, services, responds to questions regarding parts, pricing, and services. The Inside Sales Coordinator will be accountable for developing relationships with potential customers, and assisting customers with orders, product information, payments, and anything else to maintain excellent customer service. If you enjoy customer service, sales, growth, and working with happy, enthusiastic individuals, you'll enjoy a career with us!

  Essential Job Duties:

  • Generates revenue by promoting sales of new and existing products.
  • Initiates sales calls to existing customers to assess the need for replenishing inventories.
  • Assists "walk-in" customers with sales of products and/or services, and responds to questions regarding parts, pricing, services, etc.
  • Prospects and develops relationships with potential customers, or leads, to cultivate new business. Provides ongoing customer and technical service on existing accounts.
  • Processes orders -- performs order entry, and reviews orders for correct handling, pricing, quantities, and shipping data.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by the customer.
  • May directly receive and process payment from walk-in customers.
  • Advises customer on substitution or modification of part when part requested is not available.
  • Dispatches delivery of orders, as necessary to comply with customer requests
  • Assists with the "check-in" and "check-out" processes of Route Salespeople.
  • Observes inventory changes to insure minimum stock levels.
  • Sets up special order part numbers that are not regularly stocked in the warehouse.
  • Coordinates with the warehouse department to pull product(s) for customers.
  • Assumes other duties as assigned.

  Requirements

  Education and Experience:

  One to two years of prior telephone sales, customer service relations, and/or route sales are required.

  Knowledge/Skills/Abilities:

  Must be familiar with the company's products and procedures. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must be able to communicate effectively with others and be a team player. Must have the flexibility to work variable schedules, including weekends. Must be able to convey product information and availability to customers. Must possess the ability to deal tactfully with customers. Must be organized, motivated, and a self-starter.

  Machines, equipment, and software:

  Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.

  Essential Physical Demands/Work Environment:

  Must have the ability to work in an environment where frequent interruptions may occur. Must be able to work under pressure comfortably. It also requires frequent bending, climbing, movement, and lifting of up to 75 pounds during the physical loading/unloading of trucks and when stocking products. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is moderately loud.

  Benefits:

  • Health/Dental/Vision Insurance
  • Paid Time Off
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long Term Disability
  • Short Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts

  While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, as well as an office environment. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is moderately loud. Should not have any lifting restrictions and must not be afraid of heights. Should be able to tolerate high and low-temperature levels and occasional inclement driving conditions. The work schedule is typically Monday through Friday but on occasion may include weekends.

  Position Type

  Full-time

• About the company

  Drive Forward Back in 1998, the world saw a fragmented recycled parts industry. Our founders, however, saw an opportunity — To provide quality, high-value alternatives for the automotive replacement parts marketplace. Since then, LKQ has not stopped dr...

Notice