• Job Description

  Req#: WD30191177

  Build your best future with the Johnson Controls team

  As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

  What we offer

  • Competitive pay

  • Paid vacation/holidays/sick time 10 days of vacation first year

  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one

  • Extensive product and on the job/cross training opportunities With outstanding internal resources

  • Encouraging and collaborative team environment

  • Dedication to safety through our Zero Harm policy

  • JCI Employee discount programs (The Loop by Perk Spot)

  • Check us Out: A Day in the Life of the Building of the Future

  What you will do

  The Installation Coordinator works with both internal and external customers, Technicians, Sales, and the Materials team to facilitate the installation of JCI projects at our customers’ locations.

  How you will do it

  • Work closely with our other internal departments to coordinate and schedule all installations from first customer contact to the closing out of the contract.

  • Perform welcome calls to each customer within 48 hours of job booking.

  • Connect with internal and external customers to ensure installation site readiness i.e. construction progress, lift availability, network connectivity, accurate personnel on-site, etc.

  • Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure timely installation completion for each installation job. This includes initial installation meetings and each return trip thereafter.

  • Build job packets with all pertinent installation job details and required forms and provide to Installers prior to job start.

  • Supervise and verify timely delivery off all materials needed to complete installations.

  • Update all pertinent information in our Installation Backlog Tool so that all stakeholders are advised of installation progress from the time of booking to completion.

  • Authenticate and process all vital paperwork to ensure that each installation meets with JCI’s Zero Harm safety policy.

  • Process all vital paperwork to ensure timely closeout of the installation. This requires proven communication with multiple internal departments.

  • Facilitate the closing of each installation job either directly or through follow up with various other departments.

  • Connect with customers, both internal and external, via telephone, email or internal program.

  • Work with Sales and National Account teams on any installation concerns.

  • Work with installers, sub-contractors, install manager and material handlers.

  • Work with vendors regarding material shipments

  What we look for

  Required

  • High School Degree or equivalent

  • At least 1 year of customer service experience.

  • Strong organizational skills.

  • Ability to communicate in a professional business manner.

  • Knowledgeable in Microsoft (Especially Outlook and Excel).

  Preferred

  • Excellent written and verbal communication skills.

  • Ability to handle several tasks simultaneously.

  • Ability to work in a fast paced, team-oriented environment

  HIRING HOURLY RANGE: $26 - $38 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers

  #LI-JR22

  Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here.

• About the company

  Johnson Controls International is an American Irish-domiciled multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings.

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