• Job Description

  Req#: 5001074177806

  Why This Role is Important to Us

  The instED Virtual Medical Control Physician is a specially-trained physician that provides remote monitoring and clinical direction in support of high-quality, convenient, and cost-effective advanced urgent care within the home in order to prevent avoidable Emergency Department utilization.

  This is a part time position.

  6-12 hour shifts, 12pm-12am / minimum commitment of 4-6 shifts per month.

  What You'll Be Doing

  • Provide patient-centered, high-quality care to individuals with complex medical needs
  • Provide on-demand medical direction based on clinical protocols to deliver high quality urgent/acute care in the home
  • Work closely with Paramedicine clinicians and teams
  • Collaborate with Emergency Department providers to facilitate discharge treatment plans as part of ED2Home program
  • Provide clinical duties based on developed clinical protocols and evidence-based clinical decision making
  • Participate in quarterly performance reviews and review related metrics
  • Participate in monthly Case Conferences, based on schedule availability, to improve clinical practice
  • Provide clinical and operational feedback to team members to improve care delivery
  • Collaborate with Care Partners and Primary Care Providers
  • Document visit within the EMR in a complete, accurate, and timely manner
  • Attend onboarding, training, and review required education
  • Protect patient confidentiality
  • Provide clinical care to members via telehealth technologies (video, chat, etc.) for a clinically appropriate clinical care and care management services.

  What We're Looking For

  Required:

  • Internal Medicine, Family Medicine, or Emergency Medicine MD/DO
  • Current licensure in Massachusetts
  • Current MA Controlled Substance Registration and DEA registration
  • Current CPR and BLS Certification

  Required:

  • Proficient/experienced in urgent care and inpatient medicine
  • Innovative, team-player, and expert communicator
  • Proven track record of providing high-quality patient care
  • Experience working collaboratively as a team-player

  Required:

  • Willingness to learn best practice in delivering home-based care
  • Excited and comfortable with remote care delivery model and technology (i.e. telemedicine)
  • Ability to virtually/remotely assess medically complex patients
  • Ability to provide person-centered, medically and clinically appropriate care options to patients
  • Ability to work in a team-based care delivery model
  • Strong written and verbal communication skills
  • Willing to learn and utilize telehealth technologies (video, chat, etc.), when appropriate, for a variety of clinical care and care management services.

  Required:

  Ability to speak/read/write English fluently

  • Laptop computer
  • Electronic Health Record
  • Cell phone
  • Telemonitoring equipment

  • Ability to work overnight shift (6pm-6am)
  • Ability to remotely interact with telemonitoring equipment

  Actual Work Location

  Remote, Boston, Massachusetts 02108

  All Locations

  Remote - Boston

  Exempt / Not Exempt

  Exempt

• About the company

  Based in Massachusetts, Commonwealth Care Alliance (CCA) is a not-for-profit, community-based healthcare organization dedicated to improving care for individuals who are dually eligible for MassHealth (Medicaid) and Medicare with complex medical, behavioral health and social needs, including persons with disabilities. CCA offers two health plans: Senior Care Options (HMO SNP), for individuals ages 65 and over who have Medicare and MassHealth Standard or only MassHealth Standard; and One Care, a Massachusetts demonstration program for dual eligible individuals ages 21 to 64. These comprehensive health plans provide all the services covered under Medicare and MassHealth, and other benefits as determined necessary by an inter-professional care team in conjunction with CCA’s preferred provider network. For four consecutive years, CCA’s One Care plan received a top consumer rating for quality and access in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) national survey of Medicare-Medicaid Plans (2016, 2017, 2018, and 2019), administered by the Centers for Medicare & Medicaid (CMS).

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