• Job Description

  Req#: R-136318

  Aviva Canada is looking for new and experienced Insurance Advisors to help support its explosive growth in our Direct to Consumer Distribution channel.

  Our newest team members will help support our Direct, Group and Affinity portfolios by helping provide insurance solutions to new and existing customers. We are seeking sales oriented and customer-focused team players who thrive in a fast-paced environment.

  The Insurance Advisor is an underwriting professional licensed to sell personal insurance directly to consumers nationally and to service all their insurance related needs. In addition, the role is responsible to underwrite personal lines policies nationally and within authorized limits in accordance with established policies, practices, standards and applicable laws and regulations.

  The hours of operation for the Direct Channel Department are Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 8:00 a.m. to 5:00 p.m. You will be required to work five 7.5 hour shifts per week/37.5 hours per week within these hours of operation.

  Aviva Canada has adopted a hybrid return-to-office model. This role will require you to work in the Markham office location 2 - 3 days per week.

  What you'll do

  • Understanding customer insurance needs and providing insurance solutions

  • Quote and Sell Insurance Home and Auto policies

  • Assist new customers with their Home and Auto insurance needs

  • Service existing customers by updating their policies no meet their changing needs and provide new products as required

  • Drive strong customer retention by providing a world class customer experience

  • Underwrite new business, policy endorsements and renewals by obtaining all necessary information from the customer relevant to pricing and risk analysis

  • Stay up to date on underwriting and regulatory guidelines

  What you'll bring

  • College Diploma or University Degree

  • Sales and customer service experience (mandatory)

  • OTL licensed or RIBO licensed

  • Excellent verbal and written communication skills

  • Customer focused and ability to match products to customers needs

  • Good problem solving skills

  • Ability to self-manage and prioritize work

  • Strong computer skills ability to learn new software applications

  • Insurance sales/service underwriting experience an asset

  • Actively working towards CIP or FCIP designation an asset

  What you’ll get

  • Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Exceptional Career Development opportunities.

  • We’ll support your professional development education.

  Additional Information

  Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

• About the company

  We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

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