• Job Description

  Req#: 607965

  Job Details

  Job Location: Evergreen Real Estate Group - Chicago, IL

  Position Type: Full Time

  Salary Range: $95000.00 - $105000.00 Salary

  Job Shift: Day

  Description

  Position Title:	Insurance & Risk Manager
  Department:	Corporate
  Reports To:	Executive Vice President of Operations
  Location:	Hybrid
  FLSA Status:	Exempt
  Salary Range:	$95,000 - $105,000

  Job Summary

  The Manager of Risk & Insurance Services is responsible for overseeing Evergreen’s property and enterprise-level risk management strategies. This includes managing insurance coverage and renewals, supporting the claims process, maintaining risk-related data, and recommending proactive mitigation strategies. The position requires strong organizational skills, insurance literacy, and a collaborative mindset to support all business lines—including property management, development, and construction—with responsive and strategic risk services.

  Key Responsibilities

  Insurance Administration & Strategy

  • Lead annual insurance renewal strategy for property, general liability, builder’s risk, and ancillary policies.

  • Analyze coverage needs across the portfolio and work with brokers to evaluate renewal options and policy design.

  • Collect, compile, and present underwriting data to brokers during renewal cycles.

  • Coordinate and track insurance estimates for new developments, acquisitions, and rehab projects.

  • Monitor and maintain Evergreen’s insurance portfolio, including premiums, coverage limits, deductibles, and Total Insured Values (TIVs).

  • Prepare year-over-year insurance cost comparisons and historical claim analysis for executive review.

  Claims & Incident Management

  • Oversee the full lifecycle of insurance claims:

  • Intake and review of incident reports.

  • Conduct staff interviews and gather documentation.

  • Coordinate with EVP, Asset Management, and Ownership on claim strategy.

  • Serve as point of contact with carriers and brokers through closeout.

  • Create and manage internal reporting tools and tracking systems for all open and closed claims.

  • Maintain comprehensive claims history and loss data by asset.

  • Develop standardized processes for claim intake and communication with Regional Supervisors and site teams.

  Risk Mitigation & Strategy

  • Partner with the Director of Facilities and construction leadership to identify trends and implement safety measures that lower incident frequency and cost.

  • Monitor emerging risks, track claim patterns, and present recommendations to leadership on prevention strategies.

  • Support site teams with insurance-related training, awareness, and compliance communication.

  Corporate Support & Special Projects

  • Participate in strategic planning, budgeting, and forecasting as it relates to risk services.

  • Support Evergreen’s development division with insurance documentation during acquisition and closing phases.

  • Assist with the coordination of training related to insurance, safety, or claims procedures.

  • Participate in companywide initiatives, meetings, and cross-functional collaborations as needed.

  Education & Experience

  • Bachelor’s degree required (preferably in risk management, business, finance, or related field).

  • Minimum 5 years of experience in property risk management, commercial insurance, or claims oversight.

  • Familiarity with multifamily housing, affordable housing programs, and/or real estate development is a plus.

  Licenses & Certifications

  • Preferred but not required:

  • Property & Casualty Insurance Producer License

  • Associate in Risk Management (ARM)

  • Certified Risk Manager (CRM)

  Technical & Physical Skills

  • Advanced proficiency in Microsoft Excel, including pivot tables and complex data tracking.

  • Strong working knowledge of Microsoft Word, Outlook, PowerPoint, and SharePoint.

  • Familiarity with property management software (e.g., OneSite), risk data platforms, and insurance portals.

  • Ability to interpret insurance contracts, analyze proposals, and build tracking tools for claims and coverage data.

  Other Requirements

  • Ability to interpret complex insurance policies, claims data, and financial risk exposures to inform decision-making and policy recommendations.

  • Experience using pivot tables, formulas, and data tools to manage and analyze risk-related data, claims history, and insurance allocations across multiple entities.

  • Strong written and verbal communication skills to collaborate across departments, interact with brokers and carriers, and explain risk strategies to executive leadership.

  • Accuracy in managing insurance documentation, deadlines, certificates, and claim reporting processes to ensure compliance and minimize exposure.

  • Proven ability to independently manage multiple deadlines, renewal cycles, and ad hoc risk-related projects across a complex real estate portfolio.

  Skills

  • Risk Acumen – Understands and evaluates insurance terms, loss trends, and policy structures.

  • Analytical Thinking – Makes data-driven recommendations and manages claim resolution with precision.

  • Communication – Articulates policies, claim status, and renewal details to executives, staff, and external vendors.

  • Project Management – Coordinates complex, multi-step processes like renewals and claim closures with accuracy.

  • Collaboration – Works closely with teams across the company, including Property Management, Development, and Legal.

  • Discretion & Integrity – Maintains confidentiality and exercises sound judgment in all insurance and legal matters.

  Work Environment & Physical Demands

  • Office-based role with hybrid flexibility.

  • Occasional travel to multifamily sites or broker meetings may be required.

  • Frequent use of computer, phone, and standard office software and systems.

  • Ability to lift up to 10 lbs and sit or stand for extended periods.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  Qualifications

  
  

• About the company

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