• Job Description

  Req#: JR2301033

  Who we are

  American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

  We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

  Get to know the business

  General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

  AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG’s tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients and High Net Worth individuals.

  AIG Programs develops industry leading solutions both Admitted and Non-Admitted, and manages both large and small portfolios, national or regional in scope, working with partners in all 50 U.S. states.

  About the role

  The Program Manager reports directly to the Vice President - Programs Team Leader. As a highly motivated, results-oriented problem solver who exemplifies a willingness to be flexible, learn on the job, and maintain a “can do” attitude you will be responsible for the underwriting, marketing and portfolio management of each assigned Program. You will have a unique opportunity to experience various industries and classes of business across a very diverse programs portfolio. Not only will you gain multi-faceted experience in terms of package line of business (not just Property or just Casualty), you will also get multi-functional experience – in addition to underwriting, you will gain knowledge and have the opportunity to lead in other functional areas like operations, compliance, claims, etc.

  What you need to know:

  • Developing and negotiating business plans for each assigned program, including plans for new business, renewal rate management, expected retentions to position the division to achieve profit objectives.
  • Participating in Underwriting Quality Reviews; conduct additional file reviews as needed.
  • Incorporating data and analytics to closely manage all programs and position each to achieve their profitability objectives through monitoring of renewals, rate targets, retentions, trends, lost business, etc. on a monthly basis.
  • Understanding each assigned program: the industries and their exposures to loss, updating program ‘eligibility’ and coverages afforded as needed to minimize adverse exposures to unanticipated loss.
  • Actively identify training opportunities at the Program Administrator level to enhance their LOB knowledge and successfully guide Program Administrators in their execution on risk selection, pricing, coverage terms and conditions in a manner that is aligned with authorities granted by AIG.
  • Demonstrating an understanding of industry changes and potential impact by LOB through clearly articulated recommendations for actions during the account referral process.
  • Ensuring Program Administrator is meeting AIG’s underwriting expectations and is aligned with program business plans through the execution and management of their underwriting authority including the participation in file reviews, UQR Audits and Stewardship meetings..
  • Collaborating with Actuarial, Accounting, Claims, Operations, Program Development, Risk Management and Underwriting as necessary.
  • Developing & providing superior customer service and maintaining strong working relationships with Program Administrator(s) to sustain portfolio profitability through regular on-site visits, conference calls, etc.
  • Actively participating in new program opportunity due diligence reviews and the onboarding and implementation of new programs.

  What we're looking for:

  • 10+ Years of Commercial Underwriting Experience focused on Multi Line Package portfolio management.
  • Ability to manage by influence demonstrating strong communication, relationship management, organizational and analytical skills.
  • Demonstrated proficiency on AIG policy rating/issuance platforms (i.e. Cover-All).
  • Working knowledge of ISO, Admitted and Non Admitted product execution.
  • Proven understanding of manuscript, admitted form language and policy coverage analysis.
  • Demonstrated ability to understand and work with analytical tools, reports and technology.
  • Ability to work in dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions.
  • Willingness to be flexible, learn on the job, and maintain a can-do attitude.
  • Highly motivated and results-oriented, proven creative problem solver.
  • Very strong verbal and written communication skills.
  • Travel – 30%

  For positions based in New York City, the base salary range is $103,000-$143,000. For positions based in Jersey City, NJ, the base salary range is $93,000-$138,000. For positions based in Colorado , the base salary range is $110,000-$143,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: Benefits Overview .

  #LI-AIG

  A look at our Benefits

  We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

  
  We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

  We are an Equal Opportunity Employer

  American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

  To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

  AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

  AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: http://www.phila.gov/HumanRelations/PDF/BTB POSTER FINAL_3-9-16.pdf

  Functional Area:

  UW - Underwriting

  Estimated Travel Percentage (%): Up to 25%

  Relocation Provided: No

  Risk Specialists Companies Insurance Agency, Inc.

• About the company

  We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

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