• Job Description

  Req#: 2131095
  Employer Industry: Healthcare Revenue Cycle Services
  
  Why Consider this Job Opportunity:
  - Competitive pay with opportunities for growth and advancement within the organization
  - Ridiculously Nice service culture that values building trusting relationships and providing exceptional customer service
  - Chance to contribute to the development of workflows and procedures for incoming clients
  - Opportunity to proactively share information about the company's healthcare revenue cycle services and support business growth
  - Work in compliance with industry laws and regulations
  - Manage inventory to ensure resolution of patient accounts and prevent collections
  
  What to Expect (Job Responsibilities):
  - Provide ridiculously nice service via all available omni channels as a liaison between the employer, clients, patients, and insurance companies
  - Educate on the healthcare revenue cycle and troubleshoot accounts through resolution
  - Engage in active listening with callers, confirming information and diffusing conflict
  - Make changes and documentation in client healthcare systems and internal technology platforms
  - Submit claims to insurance providers on behalf of clients and follow through to resolution
  - Contribute to the development of workflows and procedures for incoming clients
  - Share information about the company's healthcare revenue cycle services to support business growth
  - Follow department processes and procedures in compliance with industry laws and regulations
  - Manage inventory to ensure resolution of patient accounts
  
  What is Required (Qualifications):
  - High School Diploma / GED Required
  - 1+ year(s) of experience in a customer service capacity, preferably in a contact center environment
  - 1+ year(s) of experience multi-tasking in a fast-paced environment
  - 1+ year(s) of experience with medical insurance, coding, or billing in a professional environment
  - Knowledge of collections industry, healthcare revenue cycle, and medical insurance and billing processes and terminology, and healthcare administration
  - Achievement of the Certified Revenue Cycle Specialist designation preferred or within 18 months of entering the position
  - Proficient in Microsoft Office Suite
  - Proficient in typing 45 words per minute
  - Proficient in leveraging client healthcare systems and internal technology platforms
  
  How to Stand Out (Preferred Qualifications):
  - 2 Years of College or Associate's Degree Preferred
  - Experience with medical insurance, coding, or billing in a professional environment
  - Knowledge of the industry’s federal, state, and local laws and regulations
  
  #HealthcareRevenueCycle #CustomerService #CareerGrowth #CompetitivePay #Compliance
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Early out and bad debt collections for hospitals and health systems is what Americollect does in a Ridiculously Nice way.

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