• Job Description

  Req#: 5142589

  Job Title: Insurance Specialist Wage/Hour Status: Exempt

  Reports to: Coordinator of Employee Benefits

  Pay Grade 2: Administrative Management

  Dept./School: Business Finance & Administrative Services Date Initiated: April 2025

  WHO WE ARE

  La Joya Independent School District (LJISD) is committed to the success of every student and staff member. With a century-long tradition of excellence in the Rio Grande Valley, we are proud to serve over 22,000 students across more than 30 campuses. Our mission—Educational Excellence: The Right of Every Student—drives our work every day.

  We are grounded in five district priorities:

  1. Customer Service
  2. Trust & Transparency
  3. High-Quality Instruction
  4. Excellence in Leadership
  5. Integrity & Accountability

  We believe that attracting, developing, and retaining high-quality talent is essential to student success.

  WHO ARE WE LOOKING FOR

  La Joya ISD is seeking a detail-oriented and service-driven Insurance Specialist to coordinate and support employee insurance programs across the district. The ideal candidate has strong interpersonal skills, excellent organization, and the ability to manage confidential information with discretion. This role supports all staff by providing timely, accurate information on insurance products, resolving benefit concerns, and ensuring compliance with district and federal regulations.

  WHY LA JOYA ISD

  You will be joining a district that is building on a strong tradition of athletic and academic excellence while rapidly evolving to create innovative systems that elevate student outcomes through athletics. As Executive Director, you will receive strategic, targeted support in your leadership journey and have access to high-quality, research-based professional development and resources. La Joya ISD is deeply committed to continuous improvement, data-driven decision-making, and fostering a culture of growth—for our students, staff, and athletic programs.

  Education/ Certification:

  • Bachelor’s degree in Business, Human Resources, or related field

  Special Knowledge/Skills:

  • Knowledge of group health, life, and voluntary insurance plans
  • Ability to communicate insurance details clearly to employees
  • Strong organizational, problem-solving, and critical-thinking skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Ability to handle confidential and sensitive information
  • Bilingual (English/Spanish) preferred

  Experience:

  • Minimum of one (1) year experience in payroll, employee benefits, or insurance administration
  • Experience using insurance, benefits, or HR software platforms preferred

  Major Responsibilities and Duties:

  Insurance Program Support

  • Prepare, verify, and maintain benefit and insurance deductions for accuracy
  • Assist employees with group health, dental, life, and voluntary benefit claims and inquiries
  • Serve as the liaison between employees and insurance carriers to resolve issues and discrepancies
  • Process insurance enrollment forms, changes, terminations, and COBRA documentation in accordance with federal law (COBRA, HIPAA, ACA)
  • Maintain insurance records and manage employee files with updated benefit information

  Employee Support and Communication

  • Conduct weekly or monthly new employee insurance orientation meetings
  • Support annual open enrollment by assisting employees, preparing materials, and coordinating with vendors
  • Respond to employee insurance questions in a timely and professional manner
  • Assist in developing and maintaining a district benefits handbook and other reference materials
  • Educate staff about the scope of district-paid and voluntary insurance offerings

  Compliance and Coordination

  • Monitor eligibility and ensure timely communication of required benefit notices
  • Work with the accounting team to verify premium billing and resolve discrepancies
  • Maintain accurate insurance data and assist in the preparation of reports for auditing or compliance
  • Ensure insurance procedures align with district policies and applicable laws

  Collaboration and Reporting

  • Coordinate with payroll, human resources, and business office personnel for deductions and records
  • Assist the Benefits Coordinator and/or Director of Human Resources with projects and vendor relations
  • Help compile reports and data for strategic planning and budgeting in the area of employee benefits

  Working Conditions and Mental Demands

  • Location: Human Resources Office with frequent campus and department contact
  • Physical Demands: Prolonged sitting; light lifting; regular use of computer and phone systems
  • Environmental Conditions: Normal office environment; fast-paced and customer-facing
  • Mental Demands: High attention to detail; ability to manage multiple tasks under tight deadlines; maintain emotional control during high-demand seasons (e.g., open enrollment)

  Position Working Days: 226

• About the company

  Educational Excellence: The Right of Every Student

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