Walgreens
Insurance Verification Specialist -Remote (Texas)
Pay$16.50 - $22.00 / hour
LocationDeerfield/Illinois
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 1443896BR
Employer Industry: Pharmacy and Healthcare Services
Why consider this job opportunity:
- Salary up to $22.00 per hour
- Opportunity for career advancement and growth within the organization
- Fully remote position available for residents of Texas
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and customer satisfaction
What to Expect (Job Responsibilities):
- Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance-related phone calls
- Resolve questions and problems submitted by customers and PBMs following established guidelines
- Process non-clinical PBM rejections and assist physicians in the prior authorization process
- Verify benefits for Major Medical via online resources or over the phone
- Document contact interactions, including details, complaints, comments, and actions taken
What is Required (Qualifications):
- High school diploma or GED
- Experience providing customer service in healthcare, specialty pharmacy, PBM, call center, or related industry
- Ability to communicate clearly and effectively, both written and verbal
- Basic level PC skills, including MS Windows and MS Office Suite
- Good interpersonal skills with the ability to communicate diplomatically and confidentially
How to Stand Out (Preferred Qualifications):
- Experience providing customer service related to adherence and complex disease states
- Experience in identifying operational issues and implementing strategies to resolve them
- Intermediate level PC skills with MS Windows and MS Office Suite
#Pharmacy #HealthcareServices #RemoteWork #CustomerService #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Responsibilities may include: receiving, scanning, picking, packing, auditing and shipping merchandise to the customer. Tracks all inbound and outbound items through radio frequency (RF) scanning to ensure accountability in inventory. Verifies orders and ensures entry into the inventory management system. Operates a clean and safe work environment, ensuring that all areas of the warehouse are well maintained, kept orderly and free of debris. Maintains quality standards set forth by warehouse management.