• Job Description

  Req#: 206596
  Responsibilities Intake Assistant Opportunity Monday - Friday, EVENING POSITION 3:00PM - 11:00PM North Star Behavioral Health is one of Alaska’s premier mental health facilities offering hope and healing for children, teens and adults who struggle with psychiatric or substance abuse issues. We also offer military-specific care to first responders, service members, veterans and dependents at the Chris Kyle Patriots Hospital. We provide an environment that puts patient care first through excellent care, comfort, and security to the patients and families we treat, at their most vulnerable times. When you work at North Star Behavioral Health, you are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. With us, you have the opportunity to grow, learn, and advance in your career through robust continuing education opportunities and career advancement with UHS! Position Summary: The Intake Assistant assists in conducting phone triage, and scheduling assessments for new and returning patients and follows-up and responds to all inquiries and referrals. The Intake Assistant provides emergency psychiatric screening services to potential patients, other hospitals, referral sources, and community organizations. They work closely with the Intake Coordinators, physicians, referral sources, and other hospital departments to disseminate information with NSBHS and its services. Visit us at: www.northstarbehavioral.com SHIFT: 8 hours shift BENEFIT HIGHLIGHTS Challenging & Rewarding Work Environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision, and Prescription Drug Plans 401(K) with Company Match & Discounted Stock Plan SoFi Student Loan Refinancing Program Career Development Opportunities within UHS and its 300+ Subsidiaries! Tuition Assistance JOB DUTIES/RESPONSIBILITIES Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health related services. Identifies needs of callers and schedules clinical assessment when necessary. Facilitates appropriate callers’ access to optimal level of care within the system. Documents all calls and related information in intake system; ensures forms are neat and legible, gathering all possible information. Provides back-up coverage to units if necessary. Reviews intake paperwork for appropriate dispositions and referral sources. Communicates handbook (if applicable) and related policies clearly to potential patients and families and seeks feedback to assure a clear understanding. Assists with admission procedures, obtains patient and other required signatures on admission paperwork, obtains various releases, including patient activity participation, immunization records, physician billing, insurance, and UR companies. Verifies all documentation on after-hours admissions ensuring completion and accuracy. Consistently obtains re-certification of Medicaid eligibility prior to admission and requests insurance verification from business office for third party. Establishes and maintains positive relationships with patients, physicians, allied health professionals, and all referral sources. Performs other duties as assigned. Qualifications REQUIREMENTS: Bachelor’s Degree in Social Work, Counseling, Psychology, or related field. Two years’ experience in mental health field and experience with the DSM and clinical assessments preferred. Must be 21 years of age About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
  REQUIREMENTS: Bachelor’s Degree in Social Work, Counseling, Psychology, or related field. Two years’ experience in mental health field and experience with the DSM and clinical assessments preferred. Must be 21 years of age About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $12.6 billion in 2021. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
  Intake Assistant Opportunity Monday - Friday, EVENING POSITION 3:00PM - 11:00PM North Star Behavioral Health is one of Alaska’s premier mental health facilities offering hope and healing for children, teens and adults who struggle with psychiatric or substance abuse issues. We also offer military-specific care to first responders, service members, veterans and dependents at the Chris Kyle Patriots Hospital. We provide an environment that puts patient care first through excellent care, comfort, and security to the patients and families we treat, at their most vulnerable times. When you work at North Star Behavioral Health, you are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. With us, you have the opportunity to grow, learn, and advance in your career through robust continuing education opportunities and career advancement with UHS! Position Summary: The Intake Assistant assists in conducting phone triage, and scheduling assessments for new and returning patients and follows-up and responds to all inquiries and referrals. The Intake Assistant provides emergency psychiatric screening services to potential patients, other hospitals, referral sources, and community organizations. They work closely with the Intake Coordinators, physicians, referral sources, and other hospital departments to disseminate information with NSBHS and its services. Visit us at: www.northstarbehavioral.com SHIFT: 8 hours shift BENEFIT HIGHLIGHTS Challenging & Rewarding Work Environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision, and Prescription Drug Plans 401(K) with Company Match & Discounted Stock Plan SoFi Student Loan Refinancing Program Career Development Opportunities within UHS and its 300+ Subsidiaries! Tuition Assistance JOB DUTIES/RESPONSIBILITIES Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health related services. Identifies needs of callers and schedules clinical assessment when necessary. Facilitates appropriate callers’ access to optimal level of care within the system. Documents all calls and related information in intake system; ensures forms are neat and legible, gathering all possible information. Provides back-up coverage to units if necessary. Reviews intake paperwork for appropriate dispositions and referral sources. Communicates handbook (if applicable) and related policies clearly to potential patients and families and seeks feedback to assure a clear understanding. Assists with admission procedures, obtains patient and other required signatures on admission paperwork, obtains various releases, including patient activity participation, immunization records, physician billing, insurance, and UR companies. Verifies all documentation on after-hours admissions ensuring completion and accuracy. Consistently obtains re-certification of Medicaid eligibility prior to admission and requests insurance verification from business office for third party. Establishes and maintains positive relationships with patients, physicians, allied health professionals, and all referral sources. Performs other duties as assigned.

• About the company

  Horizon Health is a behavioral health management company that builds, manages, and improves psychiatric programs within hospital settings. No other behavioral health management company has as much experience or a greater track record of success than Horizon Health. Over the past three decades, we have established the best practices, policies, procedures, education and training to help you ramp up quickly. Our ability to improve outcomes is well-documented, evidenced by a 90% renewal rate over our company’s history. Every Horizon Health psychiatric program is customized to serve our client hospital’s unique needs, cultures and community demographics. We are committed to integrating with hospital staff and systems. Our operating philosophy is centered on measurable results and a foundation of excellence.

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