Employer Industry: Women's Health

Why Consider this Job Opportunity:
- Competitive pay up to the maximum amount specified in the job description
- Opportunity for career advancement and growth within the organization
- Remote work flexibility for a better work-life balance
- Supportive and collaborative team environment
- Chance to contribute to a positive customer experience
- Integral part of a busy CLIA lab

What to Expect (Job Responsibilities):
- Accurate and timely data entry of patient order information
- Collaboration with various teams to ensure correct order handling
- Act as a bridge between the laboratory and Customer Success for a seamless customer experience
- Identify issues and trends to develop best practices for customer service
- Participate in cross-functional projects to improve the Intake team and Customer Success organization

What is Required (Qualifications):
- Associate’s or Bachelor’s degree preferred
- Expert knowledge of Google Apps and Mac OS X
- Excellent typing skills - must be able to type 70+ wpm and 7,000+ KPH
- Exceptional attention to detail and organizational abilities
- Able to handle complex issues and workflows

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a similar role
- Previous experience in a healthcare-related service

#WomensHealth #CustomerSuccess #RemoteWork #CareerGrowth #PositiveCustomerExperience

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