Mom's Meals

Intake Community Supports Representative


Pay$17.50 / hour
LocationAnkeny/Iowa
Employment typeFull-Time

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  • Job Description

      Req#: 4c0ab852-d28e-4849-9e3e-fcf9f3feb13f
      Employer Industry: Meal Delivery Service

      Why consider this job opportunity:
      - Salary starting at $17.50/hour, with $18.50/hour for bilingual candidates
      - Weekly pay with benefits available after 30 days of employment
      - Fully remote position, allowing for flexible work arrangements
      - Opportunity to assist and positively impact clients' nutritional needs
      - Supportive and compassionate work environment focused on community well-being
      - Potential for overtime hours during the week

      What to Expect (Job Responsibilities):
      - Handle inbound and outbound customer service calls, assisting clients with meal orders
      - Input order information accurately into the client order system
      - Document all client interactions in the information database
      - Contact case managers regarding special situations and ensure all clients have an order on file
      - Assist clients with reauthorization and explain nutritional counseling benefits

      What is Required (Qualifications):
      - High school degree or GED
      - Minimum of 1 year of previous customer service experience
      - Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
      - Clear oral communication skills
      - Must have a wired internet connection and a quiet workspace free from distractions

      How to Stand Out (Preferred Qualifications):
      - 1 year of previous call center experience
      - Bilingual in English and Spanish

      #MealDelivery #CustomerService #RemoteWork #CompassionateCare #NutritionSupport

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Mom’s Meals NourishCare, a family owned business, delivers great tasting, high-quality fresh-made meals throughout the United States. Designed by a dietitian & chef to meet nutritional needs of older adults, Mom's Meals currently works with numerous Ar...

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