Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Work remotely within Ontario, Canada
- Bilingual French preferred, enhancing communication with a broader clientele
- Commitment to creating an inclusive environment for all employees
- Accommodations available for candidates during the selection process

What to Expect (Job Responsibilities):
- Act as the initial point of contact for client companies and receive incoming calls
- Record new referrals within the client intake system and verify information
- Coordinate assessment times with the network of clinics and book appointments
- Input and update referral data and treatment plan statuses in the database
- Assist with monthly referral tracking reports and quarterly outcome reports

What is Required (Qualifications):
- Minimum of 2 years of previous customer service or administrative experience
- Advanced written and verbal communication skills with strict attention to detail
- Strong interpersonal skills to maintain relationships with clients and patients
- Strong computer skills, specifically in MS Word and Excel, with an aptitude for database software
- Exceptional organizational skills and the ability to work independently

How to Stand Out (Preferred Qualifications):
- Post-secondary education is an asset
- Bilingual in French to enhance client interactions

#HealthcareServices #CustomerService #RemoteWork #InclusiveWorkplace #CareerGrowth

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