Employer Industry: Behavioral Health Services

Why Consider this Job Opportunity:
- Competitive pay
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule
- Access to immediate medical, dental, and vision insurance
- 401(k) retirement program with company match
- Employee Assistance Program (EAP) benefits

What to Expect (Job Responsibilities):
- Remain actively logged into on-call telephone queues to fulfill duties
- Screen for safety issues, domestic violence, substance abuse, and other high-risk considerations
- Complete EAP Intake Forms in the EAP Expert database system
- Connect clients to affiliate providers or EAP staff professionals for services
- Provide general information and referrals to subject matter experts

What is Required (Qualifications):
- Excellent IT applications and database skills set
- Outstanding interpersonal, communication, organizational, and problem-solving skills
- Professional call center/scheduling experience a plus
- Reliable internet connection with minimum download speed of 50Mbps and 10Mbps upload stream
- Strong customer service commitment

How to Stand Out (Preferred Qualifications):
- Experience with Microsoft Outlook & Office programs

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.