• Job Description

  Req#: C9020-25-0148?language=en&page=74&sort=publicationDateDesc

  Job summary

  Integrated Care Clinician (Paramedic)

  The post holder will undertake telephone triage assessments of patients in an efficient way.

  They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines.

  Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

  Are you ready for a new direction in your career with new exciting challenges?

  Now is a great time to work for NHS 111 Wales as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Paramedics to join us in meeting the challenges of urgent and emergency care across Wales.

  NHS 111 Wales is the service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

  Are you looking for a different way to make the most of your Paramedicine experience? If so, we have roles for amazing people like you!

  We at NHS 111 Wales recognise that the ongoing pressures in many patient facing roles are leading Paramedics to feel undervalued and over worked This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

  Main duties of the job

  111 Wales is at the forefront of an improving urgent and emergency care offering for the people of Wales both online and over the phone.

  At NHS 111 Wales we employ a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.

  This is a dynamic role in which you'll draw upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions as well as to hone your skills in a remote clinical decision-making environment.

  As a Band 6 Triage and Assessment Paramedic, you'll have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

  Our highly trained teams work closely with urgent care GP's and pharmacists in looking after Wales Urgent care needs. Working for NHS 111 Wales will mean you make a real difference to people's lives and health as we engage with thousands of patients each week.

  The benefits of working for NHS 111 Wales

  • Availability of home working
  • A range of supportive work-life balance policies
  • A comprehensive CPD programme
  • A range of health and wellbeing support services
  • Where you will learn remote clinical decision-making skills

  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

  About us

  #RemarkablePeople

  Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

  The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

  Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

  In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

  Details

  Date posted

  09 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 6

  Salary

  £37,898 to £45,637 a year per annum, pro rata

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working, Home or remote working

  Reference number

  020-AHP048-0725

  Job locations

  Deeside Community Hospital

  Plough Lane

  Deeside

  CH5 1XS

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Qualifications

  Essential

  • NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
  • Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.

  Desirable

  • Meets all desirable criteria as per attached job description/person specification

  Experience

  Essential

  • Able to demonstrate strong listening and communication skills
  • Able to demonstrate team working with a collaborative style
  • Able to work to own initiative and make decisions
  • Able to demonstrate sound clinical decision making capabilities
  • Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal development

  Desirable

  • Ability to speak Welsh

  Aptitude and Abilities

  Essential

  • Committed to ongoing training and development including mandatory updates.
  • Good self-management - ie self-starter, good time keeping
  • Ability to work under their own initiative without direct supervision.
  • Flexible approach to work - expect to work a rotating shift system including working nights and weekends (unsocial hours)

  Desirable

  • Understanding of and work in accordance with the Trust values and behaviours

  Person Specification

  Qualifications

  Essential

  • NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
  • Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.

  Desirable

  • Meets all desirable criteria as per attached job description/person specification

  Experience

  Essential

  • Able to demonstrate strong listening and communication skills
  • Able to demonstrate team working with a collaborative style
  • Able to work to own initiative and make decisions
  • Able to demonstrate sound clinical decision making capabilities
  • Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal development

  Desirable

  • Ability to speak Welsh

  Aptitude and Abilities

  Essential

  • Committed to ongoing training and development including mandatory updates.
  • Good self-management - ie self-starter, good time keeping
  • Ability to work under their own initiative without direct supervision.
  • Flexible approach to work - expect to work a rotating shift system including working nights and weekends (unsocial hours)

  Desirable

  • Understanding of and work in accordance with the Trust values and behaviours

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Welsh Ambulance NHS Trust

  Address

  Deeside Community Hospital

  Plough Lane

  Deeside

  CH5 1XS

  
  

  Employer's website

  https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

  Employer details

  Employer name

  Welsh Ambulance NHS Trust

  Address

  Deeside Community Hospital

  Plough Lane

  Deeside

  CH5 1XS

  
  

  Employer's website

  https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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