• Job Description

  Req#: JR0016731

  Interaction Designer

  Division – Data, Technology & Innovation (DTI)

  Department – Digital Delivery Hub

  Salary - National (Edinburgh and Leeds) ranging from £41,800 to £56,000 and London £46,000 to £62,000 per annum (Salary offered will be based on skills and experience)

  About the FCA

  The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

  This role is part of the Data, Technology and Innovation (DTI) Division which is leading the FCA in harnessing the power of data and advanced analytics to transform financial regulation.

  Within DTI, the User Centred Design (UCD) Team is part of a wider Digital Delivery Hub, bringing product, development and design delivery to the heart of key FCA projects.

  What will you be doing?

  As an Interaction Designer at the FCA you will work within a specialist user-centred design (UCD) team to help increase the maturity of UCD across the organisation. You will provide expert interaction design delivery to emerging multi-disciplinary digital product teams, on both new and existing services.

  • Help teams improve user experiences by applying a people-centered approach, uncovering opportunities to enhance users’ lives

  • Collaborate with senior designers to develop solutions to real user problems, leveraging data, design thinking, and agile methodologies

  • Create and iterate on prototypes (using tools like HTML and Figma) based on data, evidence, and team collaboration

  • Emphasise accessibility and inclusion in interaction design, ensuring products meet the needs of a diverse user base

  • Advocate for the value of design activities, utilising the FCA design system and contributing to the organization’s design maturity

  • Actively participate in the FCA service and interaction design community, driving initiatives to strengthen the profession

  What will you get from the role?

  It is an exciting time to join our community of UCD specialists and you will:

  • Help FCA products and services meet the needs of people in firms, consumers and FCA staff alike

  • Deliver impactful work in programmes that help protect the integrity of the UK financial system and minimise harm to consumers of financial services

  • Benefit from a vibrant and positive community of practice making a difference to the maturity of user-centredness

  Which skills are required?

  We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

  Minimum

  • Experience working as an interaction designer within any of the following types of organisations or sectors: financial services, government/regulatory body, technology, consultancy (ideally IT consultancy)

  • Experience working as an interaction designer in a project/programme environment involving digital transformation and business changes

  Essential

  • An understanding of interaction design best practice, and how to design interfaces in a straightforward and accessible way

  • An understanding of user-centred design ways of working and how interaction design integrates with other roles to achieve successful outcomes

  • The ability to use quantitative and qualitative data about users to inform interaction design decisions

  • An understanding of different prototyping techniques, from paper sketches to HTML prototypes, and when to use them

  • The ability to identify key stakeholders and understand their needs, and the importance of managing relationships with them

  Our Values & Diversity

  We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

  Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

  Did you know? 50% of our Executive Committee were the first in their family to attend university.

  The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Associate role.

  Benefits of working at the FCA

  • 25 days holiday per year plus bank holidays

  • Hybrid working (work from home up to 60% of your time)

  • Private healthcare with Bupa

  • A non-contributory Pension of at least 8%

  • Life assurance

  • Income protection

  We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

  We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

  Follow this link to see what life is like at the FCA - Life at the FCA

  Application Support

  We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

  If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

  Useful Information and Timeline

  • This role is graded as Associate - Level 8 - Regulatory

  • Advert Closing Date: 16th January 2025

  • CV Review/Shortlist: 17th to 22nd January

  • First Round Case Study Assessment: From 24th January

  • Competency Based Interview: W/C 3rd February

  Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

  Got a question?

  If you are interested in learning more about the role, please contact:

  • For internal applicants, please contact Sara Holland at Sara.Holland2@fca.org.uk

  • For external applicants, please contact Asha Gladis at Asha.Gladis@fca.org.uk

  Applications must be submitted through our online portal. Applications sent via email will not be accepted.

• About the company

  The Financial Conduct Authority is a financial regulatory body in the United Kingdom, but operates independently of the UK Government, and is financed by charging fees to members of the financial services industry.

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