Nordstrom
Interim Assistant Manager - Service Experience - Ambassador Plaza Rack
This job is now closed
Job Description
- Req#: R-715923
Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
Perform all Service Experience, Cash Room and Communication procedures as applicable
A t rack record of successful results, for example, strong productivity and achievement of goals
Strong organizational, delegation and follow-through skills
Clear and effective writ ten and verbal communication as well as strong interpersonal skills
The a bility to prioritize multiple tasks in a fast paced environment.
Proficiency in multiple operating systems such as, MS Windows, iOS and Android
A high school diploma, or equivalent (preferred)
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
Job Description
The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.
A day in the life…
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Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
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The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
About the company
An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
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