• Job Description

  Req#: B9813-25-0098?language=en&page=392&sort=publicationDateDesc

  Job summary

  • Are you a positive individual with a caring nature?
  • Are you able to work within a team, as well as independently and have good communication skills?
  • Are you able to motivate others.
  • Do you have experience in looking after friends, relatives, children or other people in the community?

  If you answered yes, we've got the perfect role for you!

  What is an enabler?

  Independence is the key to well-being. Reablement requires a multidisciplinary workforce to enable improvement in patient functioning and achievement of goals. You will be working alongside therapists, therapy assistants and senior enablers. Enablers support and motivate patients to regain their independence by following individualised service users goal plans. Involving service users to ensure they can regain their independence and achieve their goals. In other words, it's helping people 'to do' rather than 'doing' to or for people.

  Main duties of the job

  If you feel you already have the necessary skills, have experience as an enabler or want to become an enabler, then you can apply to the current vacancies. Please don't hesitate to get in touch with us if you have any queries.

  We offer ongoing training and you will be assigned a supervisor to support with training needs and regular supervisions, We will also work with you to achieve a care certificate or work towards a NVQ qualification.

  Positions are available in Gillingham/Rainham/Hempstead/Chatham/ Walderslade and Lordswood, Rochester, Strood, Hoo (and the surrounding areas)

  Please specify your preference on application form

  About us

  So what else?

  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
  • We encourage staff to get involved in exploring new ways of working and service development.
  • We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You'll be able to develop your skills in a friendly and supportive team.
  • Previous applicant need not apply

  Would you like to work flexibly?In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

  The small print

  • Informal visits can be arranged on request.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

  Details

  Date posted

  23 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year per annum (enhanced AFC pay for out of hours)

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working

  Reference number

  813-172-0625-LB

  Job locations

  MCH House

  Gillingham

  ME8 0NJ

  
  

  Job description

  Job responsibilities

  Job purpose

  To be a to part of the intermediate care enablement team by ensuring that the values of the organisation are evident in all interactions with service users and colleagues across health and social care.

  To ensure that all activities carried out to contribute to supporting independence and delivering excellent care.

  To ensure that service users and their families are fully involved in their care and enablement by engaging with them and responding to their feedback.

  Follow enablement care plans to meet goals set out by therapists to encourage independence and minimise on-going care needs.

  To work autonomously as well as part of a team in line with MCH policies and procedures.

  To promote and provide a high standard of fundamental care to patients

  Report and record Patient information on clinical notes system as per policy

  Key tasks

  Key tasks include, but are not limited to-

  Building professional relationships with service users, ensuring they are aware of and engaged with their enablement and care.

  Handing over key information and on-going updates about the service(s) provided by intermediate care therapy/enablement team and what service users should expect

  Provide and assist with a range of activities such as:

  -Personal care (washing and dressing activities)

  -Supporting, encouraging and motivating service users to transfer, mobilise and participate in activities of daily living.

  -Ensuring service users dietary needs and support

  -Prompting and administering medications as per needs

  -Timely and accurate completion of records (for example logs of- activity, outcomes, enablement goals, incidents, etc.)

  Effective, timely and relevant communication of issues and exceptions

  Travelling efficiently to and from each visit within the allocated times

  Take the lead on-site in the event of an incident until support is available from health care, social care or emergency services.

  Key responsibilities

  1. Communication and relationship skills

  Exercise good clinical practice and assist the senior staff in achieving high morale for both patients and staff

  To work in a team structure, liaising with and maintaining an adequate/ effective communication with colleagues and other members of the multidisciplinary team to the benefit of patients and staff

  Escalate/ communicate any issues to the named clinician/supervisor

  Participate in team meetings

  To communicate effectively, so the appropriate qualified clinician is aware of any changes to patients needs or problems associated with the prescribed programme of nursing care/ rehabilitation

  To act courteously and professionally towards patients and colleagues always applying the MCH values.

  To be encouraging at all times

  1. Knowledge, training and experience

  To manage mandatory training via ESR / Health Education England portfolio and ensure it is up to date

  Attend required training course/ sessions which are required for the remit of the post

  Commitment to continued education and personal development to be identified through 1-1s and Personal Development Reviews (PDRs)

  NVQ level 2 or equivalent with evidence of working towards NVQ level 3

  Good verbal and written (typed) communication skills

  IT skills, including use of health records system for documentation of care provided.

  Able to demonstrate empathy and be able to motivate and persuade patients to take part in rehabilitation programmes.

  Ability to work as part of a team

  Willingness and ability to learn, reflect and develop in order be able to complete the required evidence of personal development such as the Care Certificate.

  1. Analytical and judgement skills

  Ability to recognise when to call for assistance and/ or report changes in the patient.

  Recognise the deteriorating patient

  To handle written and verbal enquiries in a professional manner and to deal with them promptly and effectively.

  1. Planning and organisational skills

  Work under the instruction of the trained clinician having participated in formulating the structure of the shift.

  Decision making and acceptance of personal accountability for ones own actions.

  Follow care plans and communicating appropriately such as when plans need updating due to completion or difficulty in meeting objectives

  1. Physical skills

  Support the Therapy Team in the rehabilitation of patients using a range of techniques.

  Support the Therapy Team in the moving and handling of complex, high-risk patients in preparation for therapy or during therapy sessions according to the patients risk assessment.

  1. Responsibility for patient / client care

  Build professional relationships with service users, ensuring they are aware of and engaged with their enablement and care.

  Support members of the team working with you to achieve the agreed standards of care

  Ensure the patients needs are being met as identified in the plan of care

  Undertake therapy tasks with the patient independently by use of my plan/enablement goal sheets and expectations set by the therapy team.

  Using empathy, sensitivity and good interpersonal skills to encourage patients and their carers in an active approach to regaining and maintaining personal independence.

  To maintain patients privacy and dignity at all times.

  1. Responsibility for policy and service development implementation

  Identify any problems which may interfere with the smooth running of the unit and together with the senior staff on the unit, discuss ways of resolving.

  Put forward suggestions and ideas to the team/ Hub Lead and encourage others to do the same.

  Comply with organisational policies and procedures with particular knowledge and understanding of the sickness processes.

  To be able to report/ act on accurately, clearly and effectively care undertaken/ prescribed in line with service policies and guidelines.

  To be proactively aware of health and safety aspects of your work environment and implement any policies, which may be required to improve the safety of the unit, including prompt recording and reporting of incidents and concerns including near misses.

  To actively participate in any investigations taking place including attending interviews and providing personal/ reflective statements.

  1. Responsibilities for financial and physical resources

  To ensure that all resources are used appropriately to provide quality care in line with MCH policies such as the use of the dressing formulary to support the Unit Lead in the management of the team budget.

  1. Responsibilities for human resources (HR)

  Take part in orientation and induction programmes for new staff.

  Participate in team training.

  To participate in the appraisal (PDR) process so that personal and organisational objectives are met. This includes self-reflection.

  The post holder is expected to always act in ways that support equality and value diversity, in accordance with the MCH values and local/ national legislation.

  Undertaking mandatory and professional study days/ courses to ensure up to date evidence-based practice.

  Undertake individual performance review as required.

  To maintain NVQ level knowledge and competencies by reading clinical/ professional literature and research and attendance at training.

  To undertake relevant continues professional development (CPD) activities to maintain and develop skills, knowledge and abilities and to keep CPD portfolio.

  1. Responsibilities for information resources

  Expected to ensure the correct use of confidential information and sensitive information in line with Caldicott guidelines.

  Ensure all interactions in relation to patient care and rehabilitation are recorded appropriately, accurately and timely.

  To be responsible for maintaining accurate and prompt records of all clinical intervention undertaken by post holder in line with legal requirements and local policy

  1. Responsibilities for research and development (R&D)

  Understanding of research and development in the practice of nursing.

  To provide the information required to support service delivery to patients/ carers and other users of Intermediate Care services.

  To participate in audits as required ensuring high standard of care delivery.

  1. Freedom to act

  The ability to plan and organise own workload without direct supervision; with regular progress reports to line manager on key tasks, guided by defined policies and procedures.

  1. Physical effort (refer to effort factor questionnaire)

  Areas of the role which may require physical effort either as a sustained or sudden requirement. The frequency should also be given, ie as an occasional or on-going requirement. Moving / transferring patients / clients, moving equipment, long periods of driving or inputting at a keyboard should also be identified.

  1. Mental effort (refer to effort factor questionnaire)

  1. Emotional effort (refer to effort factor questionnaire)

  1. Working conditions (refer to effort factor questionnaire)

  Job description

  Job responsibilities

  Job purpose

  To be a to part of the intermediate care enablement team by ensuring that the values of the organisation are evident in all interactions with service users and colleagues across health and social care.

  To ensure that all activities carried out to contribute to supporting independence and delivering excellent care.

  To ensure that service users and their families are fully involved in their care and enablement by engaging with them and responding to their feedback.

  Follow enablement care plans to meet goals set out by therapists to encourage independence and minimise on-going care needs.

  To work autonomously as well as part of a team in line with MCH policies and procedures.

  To promote and provide a high standard of fundamental care to patients

  Report and record Patient information on clinical notes system as per policy

  Key tasks

  Key tasks include, but are not limited to-

  Building professional relationships with service users, ensuring they are aware of and engaged with their enablement and care.

  Handing over key information and on-going updates about the service(s) provided by intermediate care therapy/enablement team and what service users should expect

  Provide and assist with a range of activities such as:

  -Personal care (washing and dressing activities)

  -Supporting, encouraging and motivating service users to transfer, mobilise and participate in activities of daily living.

  -Ensuring service users dietary needs and support

  -Prompting and administering medications as per needs

  -Timely and accurate completion of records (for example logs of- activity, outcomes, enablement goals, incidents, etc.)

  Effective, timely and relevant communication of issues and exceptions

  Travelling efficiently to and from each visit within the allocated times

  Take the lead on-site in the event of an incident until support is available from health care, social care or emergency services.

  Key responsibilities

  1. Communication and relationship skills

  Exercise good clinical practice and assist the senior staff in achieving high morale for both patients and staff

  To work in a team structure, liaising with and maintaining an adequate/ effective communication with colleagues and other members of the multidisciplinary team to the benefit of patients and staff

  Escalate/ communicate any issues to the named clinician/supervisor

  Participate in team meetings

  To communicate effectively, so the appropriate qualified clinician is aware of any changes to patients needs or problems associated with the prescribed programme of nursing care/ rehabilitation

  To act courteously and professionally towards patients and colleagues always applying the MCH values.

  To be encouraging at all times

  1. Knowledge, training and experience

  To manage mandatory training via ESR / Health Education England portfolio and ensure it is up to date

  Attend required training course/ sessions which are required for the remit of the post

  Commitment to continued education and personal development to be identified through 1-1s and Personal Development Reviews (PDRs)

  NVQ level 2 or equivalent with evidence of working towards NVQ level 3

  Good verbal and written (typed) communication skills

  IT skills, including use of health records system for documentation of care provided.

  Able to demonstrate empathy and be able to motivate and persuade patients to take part in rehabilitation programmes.

  Ability to work as part of a team

  Willingness and ability to learn, reflect and develop in order be able to complete the required evidence of personal development such as the Care Certificate.

  1. Analytical and judgement skills

  Ability to recognise when to call for assistance and/ or report changes in the patient.

  Recognise the deteriorating patient

  To handle written and verbal enquiries in a professional manner and to deal with them promptly and effectively.

  1. Planning and organisational skills

  Work under the instruction of the trained clinician having participated in formulating the structure of the shift.

  Decision making and acceptance of personal accountability for ones own actions.

  Follow care plans and communicating appropriately such as when plans need updating due to completion or difficulty in meeting objectives

  1. Physical skills

  Support the Therapy Team in the rehabilitation of patients using a range of techniques.

  Support the Therapy Team in the moving and handling of complex, high-risk patients in preparation for therapy or during therapy sessions according to the patients risk assessment.

  1. Responsibility for patient / client care

  Build professional relationships with service users, ensuring they are aware of and engaged with their enablement and care.

  Support members of the team working with you to achieve the agreed standards of care

  Ensure the patients needs are being met as identified in the plan of care

  Undertake therapy tasks with the patient independently by use of my plan/enablement goal sheets and expectations set by the therapy team.

  Using empathy, sensitivity and good interpersonal skills to encourage patients and their carers in an active approach to regaining and maintaining personal independence.

  To maintain patients privacy and dignity at all times.

  1. Responsibility for policy and service development implementation

  Identify any problems which may interfere with the smooth running of the unit and together with the senior staff on the unit, discuss ways of resolving.

  Put forward suggestions and ideas to the team/ Hub Lead and encourage others to do the same.

  Comply with organisational policies and procedures with particular knowledge and understanding of the sickness processes.

  To be able to report/ act on accurately, clearly and effectively care undertaken/ prescribed in line with service policies and guidelines.

  To be proactively aware of health and safety aspects of your work environment and implement any policies, which may be required to improve the safety of the unit, including prompt recording and reporting of incidents and concerns including near misses.

  To actively participate in any investigations taking place including attending interviews and providing personal/ reflective statements.

  1. Responsibilities for financial and physical resources

  To ensure that all resources are used appropriately to provide quality care in line with MCH policies such as the use of the dressing formulary to support the Unit Lead in the management of the team budget.

  1. Responsibilities for human resources (HR)

  Take part in orientation and induction programmes for new staff.

  Participate in team training.

  To participate in the appraisal (PDR) process so that personal and organisational objectives are met. This includes self-reflection.

  The post holder is expected to always act in ways that support equality and value diversity, in accordance with the MCH values and local/ national legislation.

  Undertaking mandatory and professional study days/ courses to ensure up to date evidence-based practice.

  Undertake individual performance review as required.

  To maintain NVQ level knowledge and competencies by reading clinical/ professional literature and research and attendance at training.

  To undertake relevant continues professional development (CPD) activities to maintain and develop skills, knowledge and abilities and to keep CPD portfolio.

  1. Responsibilities for information resources

  Expected to ensure the correct use of confidential information and sensitive information in line with Caldicott guidelines.

  Ensure all interactions in relation to patient care and rehabilitation are recorded appropriately, accurately and timely.

  To be responsible for maintaining accurate and prompt records of all clinical intervention undertaken by post holder in line with legal requirements and local policy

  1. Responsibilities for research and development (R&D)

  Understanding of research and development in the practice of nursing.

  To provide the information required to support service delivery to patients/ carers and other users of Intermediate Care services.

  To participate in audits as required ensuring high standard of care delivery.

  1. Freedom to act

  The ability to plan and organise own workload without direct supervision; with regular progress reports to line manager on key tasks, guided by defined policies and procedures.

  1. Physical effort (refer to effort factor questionnaire)

  Areas of the role which may require physical effort either as a sustained or sudden requirement. The frequency should also be given, ie as an occasional or on-going requirement. Moving / transferring patients / clients, moving equipment, long periods of driving or inputting at a keyboard should also be identified.

  1. Mental effort (refer to effort factor questionnaire)

  1. Emotional effort (refer to effort factor questionnaire)

  1. Working conditions (refer to effort factor questionnaire)

  Person Specification

  Qualifications

  Essential

  • Good literacy and numeracy skills
  • Basic IT Skills
  • Care Certificate/ NVQ Level 2 in Health and/or Social Care

  Desirable

  • NVQ Level 3 or Foundation Degree in Health and Social Care or working towards

  Experience

  Essential

  • Ability to work within a team
  • Able to work independently
  • Ability to manage own time
  • High quality organisational skills

  Desirable

  • Previous experience as an enabler
  • Previous experience in a social care setting

  MCH values

  Essential

  • MCH Values

  Access to Vehicle

  Essential

  • Driving Licence

  Person Specification

  Qualifications

  Essential

  • Good literacy and numeracy skills
  • Basic IT Skills
  • Care Certificate/ NVQ Level 2 in Health and/or Social Care

  Desirable

  • NVQ Level 3 or Foundation Degree in Health and Social Care or working towards

  Experience

  Essential

  • Ability to work within a team
  • Able to work independently
  • Ability to manage own time
  • High quality organisational skills

  Desirable

  • Previous experience as an enabler
  • Previous experience in a social care setting

  MCH values

  Essential

  • MCH Values

  Access to Vehicle

  Essential

  • Driving Licence

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Medway Community Healthcare

  Address

  MCH House

  Gillingham

  ME8 0NJ

  
  

  Employer's website

  https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Medway Community Healthcare

  Address

  MCH House

  Gillingham

  ME8 0NJ

  
  

  Employer's website

  https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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