ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

General Summary:

• Please join us on 2/12 at our Tampa office to hear ConnectWise’s Executive Vice Presidents/GMs, Jeff Bishop and Jake Varghese - along with other distinguished engineering, product management and UX design leaders - share their experiences, insights and career paths in the dynamic software industry. Limited space available - To secure your spot, please RSVP here: Here

• The Engineering Intern provides support for the Engineering teams and is responsible for assisting with the
  development of high-quality, innovative, fully performing software in compliance with coding standards. This role
  works in partnership with Software and DevOps Engineering teams to assist with ensuring that software
  deliverables, including designs, codes, and tests, are completed in a timely manner while remaining aligned with
  industry and organizational standards.

• The Product Management Intern provides support for the Project Management team and is responsible for
  designing a product for users that helps them achieve their objective with an intuitive experience . This role works
  in partnership with the product teams to assist with product improvement and ensure that the standards of
  ConnectWise are met.

Essential Duties and Responsibilities:

• Engineering:
• Provides support to the Engineering teams, with a high attention to detail
  • Designs, builds, and maintains large-scale production services, web applications, data pipelines, and
  streaming systems
  • Works on systems critical to the company’s current and future operations
  • Assists with debugging production issues across services and multiple levels of the stack
  • Assists with the improvement of organizational engineering standards, tooling, and processes
  • Participates in the testing process through test review and analysis, test witnessing, and certification of
  software
  • Assists with the evaluation of codes to ensure validity, proper structure, alignment with industry
  standards, and compatibility with operating systems

• Product Management
• Provides support to the Product teams, with a high attention to detail
  • Actively participates in user research, design and discovery sessions, financial analysis of product, and
  assessing emerging technology trends and their impact on the market
  • Supports product operations team to facilitate smooth process through Software Development Life Cycle
  (SDLC)
  • Reviews product financials and generates reports
  • Facilitates qualitative and quantitative analysis of product usage
  • Works with engineering teams on delivery of products and services to market
  • Develops storyboards and user stories

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Engineering
• Ability to perform routine situations and procedures with limited supervision
  • Excellent customer service skills
  • Strong team player with ability to build positive and collaborative relationships within the ConnectWise
  organization
  • Knowledge with a variety of the field's concepts, practices, and procedures
  • Ability to work constructively and independently in a fast paced, multi-tasking environment
  • Knowledge of programming languages and software basics
  • Understanding of relevant software development tools including version control, build processes,
  debuggers, and test frameworks
  • Basic knowledge of the SDLC

• Product Management
• Ability to perform routine situations and procedures with limited supervision
  • Excellent customer service skills
  • Strong team player with ability to build positive and collaborative relationships within the ConnectWise
  organization
  • Knowledge of software development and the Managed Service Provider (MSP) industry

Educational/Vocational/Previous Experience Recommendations:

• Engineering and Product Management:
• Currently pursuing a bachelor's degree in Engineering or related IT field
  • Requires limited knowledge of operations procedures and tools
  • Preferred: Experience with programming and/or scripting

Working Conditions:

• In office in Tampa

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.