Essential Job Functions:

• Learn and apply in a friendly and professional manner check-in and check-out procedures for hotel guests
• Learn and apply cleanliness standards in Housekeeping including proper equipment use and other processes
• Learn and conduct room inspections, preventative room maintenance and property walks
• Learn and understand company and brand standards
• Learn inventory and cost controls for each department and retail
• Learn and understand a hotel budget and yield management
• Learn guest service score program
• Learn VIP preferred guest program and database tracking
• Learn and assist in Sales and M arketing with event planning/coordination, booking flow and STR reporting
• Learn the ability to read and interpret business records and statistical reports
• Participate in department brainstorming sessions
• A project will be assigned during internship and must be concluded by the end of the internship and may include some or all of the following:
  • Research
  • Advertising or marketing strategies
  • Learning about competitors
  • Figuring out better systems or processes
  • Creating a presentation
  • Final review of internship

Qualifications:

• Must be 21+ years of age or older
• Current or recent enrollment in graduate or undergraduate degree program with an interest and aptitude to work in the hospitality industry
• Ability to prioritize tasks and handle numerous assignments simultaneously
• Proficient in Microsoft Office/Google Suite
• Students majoring in Hospitality or Hotel Management preferred
• Use mathematical skills to interpret financial information
• Ability to analyze and interpret established policies and procedures
• Deal with the general public, customers, associates and government officials with tact and courtesy
• Complete all assigned tasks, reports, projects, etc. in a professional manner and on and on-time basis