American College of Radiology (ACR) is a progressive membership organization representing nearly 40,000 medical specialists in radiological care. As a member of our team, you will join a world leader in patient-centered care advocacy, policy and clinical research, quality and safety. Our culture encourages innovation, diversity, integrity and leadership. A nonprofit 501(c)(3), ACR (the American College of Radiology) has over 500 purpose-driven employees in the Greater Washington, DC and Philadelphia region.

If you share our core values of: * Integrity * Visionary * Excellence * Leadership * Transparency * Member-Driven we need you on our team!

Our Systems Administration team is seeking a Summer Intern to assist team members by contacting member sites, setting up installation and troubleshooting meetings, and helping them install and configure ACR Connect (an ACR developed product) for various business use cases. Learn how to document updates, track issue statuses using a ticketing system, and how to escalate issues within the team or with development teams.

Responsibilities:

• Working with member sites (remotely) to schedule meetings for troubleshooting or answering product questions
• Assist with the installation process
• Track issue tickets utilizing Freshdesk (ticketing software)
• Track and monitor installation and submission stats
• Attend, participate and contribute in daily meetings with the team

To be qualified you must:

• Current student in computer science, information systems or related field
• Must be a full time student with a 3.0 GPA or higher
• Familiarity with installing and setting up software on Windows 2016 and Windows 2019 servers
• Competent with MS Office software
• Organizational and analytical skills
• Ability to clearly communicate ideas and solutions
• Willingness to learn
• Ability to work as a part of a team and individually
• Familiarity with Powershell A PLUS!

What to Expect

• We will be conducting interviews beginning in March
• Our intention is to extend an offer for this opportunity by mid-April
• Interns will join the team on May 20th and conclude their experience on August 9th

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Work Location: This position will work a fully Remote schedule. Preferred candidates will reside in the EST time zone so as to be able to work our core office hours. Qualified candidates must have reliable internet service, a quiet work space, professional discipline and possess excellent time management skills.

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ACR is committed to a total rewards compensation philosophy. ACR’s goal is to pay competitively and equitably. Interns work a 37.5 hour work week, from 5/20/24 - 8/9/24. Depending on class level, a reasonable estimate of the hourly compensation range for this position is $18.00 – $22.00.

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To learn more about ACR’s rewarding employee experience, culture, and benefits, visit https://www.acr.org/About-ACR/Work-With-Us

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)