• Job Description

  Req#: R0004563

  From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

  People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden Group.

  From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

  People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden Group.

  Role overview

  We are looking for a motivated and enthusiastic individual, with excellent organisational and communication skills and strong attention to detail. The successful candidate will have the ability to work quickly, efficiently and methodically and have proven experience of working within a fast-paced communications team.

  This internal communications role is within Howden Group Services, the business that is home to our Comms, IT, HR, Finance, Operations and Legal functions. The successful individual will partner with colleagues from across all of these functions, and the primary relationship will be with IT.

  There will never be two days the same in this role, as our business is busy with lots of new initiatives that need to be communicated to colleagues across the Howden Group .

  Responsibilities

  Communications delivery:

  • Planning and delivering internal communications for project-based and BAU activities. This will involve doing work of a strategic nature and also sleeves-rolled up tactical delivery.

  • Producing content for internal channels that is inspirational, informative and engaging.

  • Planning and delivering communications for strategic change programmes involving technology, process and people changes.

  • Supporting our functions in building their internal brand and managing their internal customer relationships.

  • This will range from writing emails and creating videos, to generating graphics and selecting imagery.

  • Acting as an employee advocate and championing employee engagement methodologies.

  • Contributing to and working with the wider communications team and stakeholders to develop, manage and implement content as required.

  • Proof-reading as required.

  • Training and sharing knowledge with internal teams to empower them to deliver high quality and impactful communications within their areas. Supporting when required.

  Advising, Planning and Measurement:

  • Act, and be recognised as a trusted internal communications adviser to management and project teams.

  • Ensure appropriate communications metrics are employed to review and monitor the effectiveness of communications with the objective of continuous improvement.

  Skills and abilities needed to perform the role

  • Strong copywriting skills and very good attention to detail.

  • Skilled in developing and delivering change communications plans.

  • Able to convey information clearly and succinctly to a diverse range of audiences across our global network – which may or may not have English as their first language.

  • Strong reasoning capabilities – creative and lateral thinking, combined with good problem-solving skills.

  • Self-motivated and with an enquiring mind – not afraid to ask questions.

  • Creativity and the ability to identify, build, manage and deliver on and offline content using a wide range of techniques for a variety of internal channels.

  • Capable of translating jargon into easily accessible communications.

  • Listening and influencing skills.

  • The ability to build relationships and empathise with people at all levels of the organisation.

  • Highly organised with excellent project management skills and capable of managing and prioritising multiple projects.

  Your experience

  • Experience of working within a significant change programme.

  • Experience of working in an IT environment or within the technology industry is preferred.

  • We would like you to have at least five years’ experience within internal or change communications, or product marketing roles.

  • We would like you to have experience in technology or product communications.

  • You are looking for an opportunity to showcase your internal communication skills in a fast-paced and entrepreneurial environment.

  Professional Qualifications

  • A Bachelor’s degree-level (or equivalent), with a Marketing or Communications major

  What do we offer in return?

  • A career that you define.

  • Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that.

  • What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

  What do we offer in return?

  A career that you define.

  Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that.

  What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

  Our Culture: People First

  We are proud to be at the global table, but we are most proud of our culture. It has been built on a single and constant set of principles over more than 25 years, and it has helped us become:

  • An international group with independence and people at its heart

  • A home for talent with a unique culture: the biggest small company in the world

  The focus on being a People First business has always been at the very heart of the Group. David’s vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

  Diversity & Inclusion

  At Howden Group Holdings we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

  Additional Job Details

  Worker Type:

  Permanent

• About the company

  Howden Group is a leading international insurance intermediary group with operations across Europe, Asia Pacific, the Middle East, Africa, the U.S. and Latin America. Originally established in Europe we are now a global business with 250+ offices in 45...

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